Anthony Palermo

Anthony Palermo Email and Phone Number

Customer Experience | Reliability | Observability | Team Growth @ PitchBook Data
seattle, washington, united states
Anthony Palermo's Location
Tacoma, Washington, United States, United States
Anthony Palermo's Contact Details
About Anthony Palermo

👋🏽 Hi, my name is Anthony💻 A core pursuit of every company should be to provide their users with a great experience. By focusing our effort on our customer's experience and reliability, we build loyalty with our existing customers and attract new ones, leading to higher revenue. We also lower the cost of software development and operations because we use our finite resources more efficiently. Focusing on our customers ultimately benefits us.🏔 When not working, you can typically find me outside surfing, mountain biking, hiking, skiing, gaming, and traveling. My family and dog aren't far behind when we go on these adventures.💪🏽 Strengths: Ownership. Embracing and driving positive change. Sharing what I know and learning from those around me. Celebrating the unique strengths each member of my team brings with them. Nurturing team growth and supporting teammates when they need it.🤹 Area of Expertise: SRE and DevOps methodologies, AWS/Azure/GCP, Kubernetes, GitOps, Helm, Infrastructure as Code, Observability, SLOs/SLIs, Development (Golang/Python), Scripting (PowerShell/Bash), Incident Management, zero-downtime migrations, development lifecycles, CI/CD pipelines, and more.🎓 Bachelor in Economics and Finance (Dual major)📜 Certifications: Kubernetes Admin🏅Accomplishments:Bootstrapped a new SRE initiative by working with and teaching development teams reliability concepts and practices, including the business value of improving reliability, the need for end-to-end observability, data visualization and analysis, sociotechnical challenges, and service level objectives (SLOs).Worked with the BI team to collect data about past incidents to provide concrete insights to management about our team's business impact. This data was also used to show our team how we were progressing toward our objectives and to inform future strategic plans.Reviewed our deployment process for improvements and made changes to achieve zero-downtime canary deployments by eliminating single points of failure and integrating synthetic testing into deployments to reach four 9s availability.Reduced CI build and unit test time by 78% saving countless hours for developers and improving team velocityCollaborated with the Release Management team to redesign the deployment process to reduce the hands-on time required for compliance by 96% from 26 minutes to 1 minute per clientRoutinely reviewed cloud resource usage to find opportunities to right-size, consolidate, and remove unused resources, which saved the company over $643,000 in total hosting costs

Anthony Palermo's Current Company Details
PitchBook Data

Pitchbook Data

View
Customer Experience | Reliability | Observability | Team Growth
seattle, washington, united states
Website:
pitchbook.com
Employees:
838
Anthony Palermo Work Experience Details
  • Pitchbook Data
    Senior Site Reliability Engineer
    Pitchbook Data Jan 2022 - Present
    Seattle, Washington, United States
    Bootstrapped the SRE team and coordinated our efforts to improve product reliability through better observability data, service-level SLIs/SLOs, synthetic testing, and incident retrospectivesIdentified a need for more visibility into incidents and collaborated with our BI team to collect and visualize incident data to detect trends, which we used in our team’s operational meetingsSupported junior team members and new teammates by creating onboarding documentation, including them in opportunities to learn, providing guidance and feedback, and connecting them with people from other teams to support their work
  • Bittitan
    Senior Devops Engineer
    Bittitan Feb 2020 - Jan 2022
    Bellevue, Washington, United States
    Designed and implemented zero-downtime application deployments, eliminated single points of failure, and integrated synthetic monitoring into CD to reach four 9s of availabilityEstablished a developer experience initiative to identify pain points and improve team velocity, leading to a 63% increase in weekly code merges, from 12 to 20, over six monthsMigrated Production to a new Kubernetes cluster that was more highly available, auto upgrading and scalable, and SOC compliant with no noticeable user impactIntegrated distributed tracing into all services and added dependency monitoring to enhance the visibility of the application’s internal state and reduce troubleshooting timeLed effort to obtain the Voleer team’s SOC2 Type 2 compliance
  • Visitpay
    Devops Engineer Ii
    Visitpay Mar 2017 - Feb 2020
    Boise, Idaho, United States
    Teamed with the Release Manager to redesign our deployment process to reduce the manual time required per client for SOC2 compliance by 96%, from 26 minutes to 1 minuteWorked with Sr DBA to design and implement a daily database restore process to refresh lower lanes from Prod nightly, freeing up about 2 hours per day of their timeRoutinely reviewed cloud resource usage to right-size, consolidate, and remove unused resources, saving the company over $643,000 in cloud spend over two years
  • Healthwise
    Network And Systems Engineer
    Healthwise Nov 2014 - Feb 2017
    Boise, Idaho Area
    Planned and performed a site-wide wired and wireless network refresh with no unplanned downtime and improving its resiliency, throughput, availability, and maintenance costsAutomated routine tasks such as recurring maintenance, monitoring, and upgrading of on-prem Hyper-V clusters that supported over 250 development and production VMs
  • Shaw Systems Associates
    Technical Specialist
    Shaw Systems Associates Mar 2012 - Nov 2014
    Houston, Texas Area
    Developed a password expiration notification service that reduced IT support requests by 73%Created a tool for PCI compliance that granted and removed an engineer’s access to production
  • Riley Equipment Company, Inc.
    It Administrator
    Riley Equipment Company, Inc. May 2008 - Mar 2012
    Houston, Texas Area
    Troubleshot general IT issues and created automation to backup business-critical data
  • Baylor University
    Course Leader
    Baylor University Dec 2007 - May 2009
    Waco, Texas, United States
    Prepared students for the class capstone project and coached underperforming teams

Anthony Palermo Skills

Vmware Integration Microsoft Sql Server Active Directory System Administration Visio Windows Server Process Improvement Networking Sql Servers Technical Support Sharepoint Network Administration Windows 7 Software Documentation Team Leadership Troubleshooting Microsoft Office Virtualization Network Security Vendor Management Business Analysis Systems Analysis Powershell Wireless Networking Disaster Recovery Technical Documentation Dns Information Security Tcp/ip Computer Security Software Installation Vsphere Analysis Windows Xp Cisco Technologies Ccna Cisco Ios Hyper V Computer Hardware Business Continuity It Operations Symantec Endpoint Protection Backup Exec Nas Cisco Routers

Anthony Palermo Education Details

Frequently Asked Questions about Anthony Palermo

What company does Anthony Palermo work for?

Anthony Palermo works for Pitchbook Data

What is Anthony Palermo's role at the current company?

Anthony Palermo's current role is Customer Experience | Reliability | Observability | Team Growth.

What is Anthony Palermo's email address?

Anthony Palermo's email address is ap****@****tan.com

What schools did Anthony Palermo attend?

Anthony Palermo attended Baylor University - Hankamer School Of Business.

What are some of Anthony Palermo's interests?

Anthony Palermo has interest in Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Anthony Palermo known for?

Anthony Palermo has skills like Vmware, Integration, Microsoft Sql Server, Active Directory, System Administration, Visio, Windows Server, Process Improvement, Networking, Sql, Servers, Technical Support.

Who are Anthony Palermo's colleagues?

Anthony Palermo's colleagues are Nikhil Shah, Ahmed Arfat Hodekar, Mohammadi Shaik, Ron Prichard, Charles Pha, Hanzala Dhanse, Julia Midkiff.

Not the Anthony Palermo you were looking for?

  • Anthony Palermo

    Pm & Design | Mechanical Engineering At Purdue University
    West Lafayette, In
    1
    purdue.edu
  • Anthony Palermo

    Recent Hudson / Avolta Director - Merchandise Planning | Master Data | Problem Solver | Troubleshooter | Team Builder | Leader | Analysis | Replenishment | Space Planning
    New York City Metropolitan Area
    2
    gmail.com, hudsongroup.com
  • Anthony Palermo

    Talent Acquisition Manager
    Greater Boston
  • Anthony Palermo

    Supply Chain Professional
    Pleasant Prairie, Wi

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.