Ana Rita Santos

Ana Rita Santos Email and Phone Number

Cabin Manager @ easyJet
united kingdom
Ana Rita Santos's Location
Lisbon, Lisbon, Portugal, Portugal
About Ana Rita Santos

With over 10 years of experience as a flight attendant and cabin manager, I am a psychology expert who applies my knowledge and skills to deliver excellent customer service and to select the best candidates for cabin crew positions at easyJet. I am a trilingual professional who can communicate effectively with diverse customers and colleagues in English, Portuguese, and Spanish.As a cabin manager and cabin crew recruitment assessor, I demonstrate strong leadership, management, and teamwork skills, as well as a high level of emotional intelligence. I am able to understand and deal with complex interpersonal dynamics, foster a positive and collaborative work environment, and lead teams to success by promoting individual strengths and valuing different perspectives. I also have training in mental health first aider which reflects my passion for working with people and helping them achieve their personal and professional goals. I am always ready to embrace new opportunities and challenges.

Ana Rita Santos's Current Company Details
easyJet

Easyjet

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Cabin Manager
united kingdom
Website:
easyjet.com
Employees:
8282
Ana Rita Santos Work Experience Details
  • Easyjet
    Cabin Manager
    Easyjet Jul 2023 - Present
    Lisbon, Portugal
  • Easyjet
    Cabin Crew Recruitment Assessor
    Easyjet Sep 2022 - Present
    London Gatwick Airport, England, United Kingdom
  • Easyjet
    Cabin Manager
    Easyjet Apr 2021 - Jun 2023
    London Gatwick Airport, England, United Kingdom
  • Easyjet
    Flight Attendant
    Easyjet Mar 2019 - Mar 2022
    London, United Kingdom
    Provided excelente customer service, received recognition from several passengers for my emphatic and polite atitude;Maintained a friendly, positive attitude when dealing with distressed passengers;Achieved 80% of onboard sales targets.
  • Svc Labs Ltd.
    Fulfillment Assistant
    Svc Labs Ltd. Jun 2020 - Jul 2020
    Crawley, England, United Kingdom
  • Search Consultancy
    Hospitality / Customer Service Agent
    Search Consultancy Nov 2019 - Dec 2019
    Crawley, England, United Kingdom
    Carried out work services as waitress, food runner, hostess in hotels, coffee shops and other food-serving establishments.
  • Ryanair - Europe'S Favourite Airline
    Flight Attendant
    Ryanair - Europe'S Favourite Airline Mar 2012 - Feb 2019
    Lisboa E Região, Portugal
    Valencia Base / 2012.03 – 2014.11 | Lisbon Base / 2014.11 – 2019.02Provided excelente customer service, received recognition from several passengers for my emphatic and polite atitude;Maintained a friendly, positive attitude when dealing with distressed passengers;Achieved 60% of onboard sales targets;Was recognize for my knowledge and interest on Safety Procedures and took part of Ryanair Local Air Safety Groups.
  • Nerlei
    Technician Of Recognition, Validation And Certification Of Basic Skills
    Nerlei May 2009 - Dec 2011
    Leiria Area, Portugal
    Followed and helped trainees to be aware of their skills and draw up their final work to accomplish the equivalence to year 12 (BTEC).
  • Appc Leiria
    Psychologist
    Appc Leiria May 2004 - Mar 2008
    Leiria, Portugal
    Head of Psychology Department;Provided psychological support to children and adolescents with developmental disorders and their families;Took part as a trainer in the vocational training “Be, care and do with a special child”.

Ana Rita Santos Education Details

  • Bath College
    Mental Health First Aid
  • Insight – Psychology And Human Resources
    Insight – Psychology And Human Resources
    Very Good
  • Psychology And Educational Sciences College – Coimbra’S University
    Psychology And Educational Sciences College – Coimbra’S University
    Psychology

Frequently Asked Questions about Ana Rita Santos

What company does Ana Rita Santos work for?

Ana Rita Santos works for Easyjet

What is Ana Rita Santos's role at the current company?

Ana Rita Santos's current role is Cabin Manager.

What schools did Ana Rita Santos attend?

Ana Rita Santos attended Bpp University, Bath College, Insight – Psychology And Human Resources, Psychology And Educational Sciences College – Coimbra’s University.

Who are Ana Rita Santos's colleagues?

Ana Rita Santos's colleagues are Mia Alford, Dean May, Kevin Keogh, Elena Maria Coarasa Galvez, Andy Hibbert, Paul Kerr, Sandrine Beldi Poggioli.

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