Ahmed Saeed Email & Phone Number

Abu Dhabi, United Arab Emirates

• Greet and welcome visitors in a professional and courteous manner.
• Answer and direct phone calls to appropriate departments.
• Manage incoming and outgoing mail and packages.
• Schedule appointments and maintain calendars for staff.
• Assist with basic accounting tasks such as invoicing and expense tracking.
• Maintain office supplies and ensure equipment is in working order.

Egypt

• Offered legal counsel to clients, researched cases, and prepared legal documents
• Represented clients in court proceedings and negotiations, achieving favorable outcomes
• Conducted legal research and analysis, staying updated on relevant laws and regulations.
• Interpreted statutes, regulations, court decisions and ordinances for clients' needs.
• Prepared memorandums of law to summarize findings from legal research.
• Assisted in the preparation of closing arguments during trial proceedings.

Sharm El Sheikh, South Sinai, Egypt

• Welcomed and registered guests, providing exceptional customer service and resolving inquiries
• Managed reservations, check-ins, and check-outs, ensuring a seamless guest experience
• Collaborated with various departments to meet guests' needs and enhance their stay.
• Maintained up-to-date knowledge of hotel rates, policies, special offers, so that I could provide accurate information to guests.
• Created a positive first impression by maintaining professional appearance standards at the front desk area.

King Abdullah Economic City, Makkah, Saudi Arabia

• Provided top-notch customer service, resolving inquiries and concerns effectively
• Led a team of customer service agents, conducted training, and monitored performance
• Improved customer satisfaction by implementing efficient processes and communication channels.
• Utilized strong problem-solving skills to quickly identify root causes of customer complaints and develop appropriate solutions

King Abdullah Economic City, Makkah, Saudi Arabia

• Addressed customer inquiries, resolved issues, and maintained accurate records
• Demonstrated exceptional problem-solving skills and professionalism in all interactions.
• Ensured compliance with applicable laws, regulations, policies, procedures, and ethical standards when handling sensitive information.
• Generated reports on customer service metrics to inform management.

Shebin El Kom, Al Minufiyah, Egypt

• Reviewed contracts for accuracy and prepared summaries of essential points.
• Utilized advanced knowledge of civil litigation processes to draft motions and responses.
• Analyzed case law related to client matters and applied findings accordingly.
• Organized evidence files for review by senior lawyers prior to trial proceedings.
• Assisted senior lawyers in preparing appeals briefs for submission to higher courts.