Ali Shahin Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Canada Area

Montreal, Canada Area

• Assisting with passenger check-in/boarding, baggage processing and special accommodations• Communicating pertinent boarding announcements to passengers• Handling passenger inquiries/complaints with empathy• Coordinating with Reservation Support Desk, Operations Lead and the Communications Coordinator to assist guests during irregular operations

Montreal, Canada Area

• Providing exceptional guest service at the check-in Kiosks• Assisting guests with special needs (Unaccompanied minors, guests with mobility aids)• Providing solutions to improve customers experience: flight delays, damaged luggage, and canceled flights• Recognized by guests for going above and beyond in hospitality

Montreal, Canada Area

• Plan and prioritize so as to ensure products are developed and shipped on time; ensuring maximum production performance and minimum production delay• Set priorities as well as manage escalations where necessary• Works closely with team to understand anticipated demand and supply constraints• Create daily production schedules• Purchasing and inventory management of raw material• Adjusting production schedules based on customer orders • Supporting/supervising production by providing necessary support to perform at maximum efficiency

Montreal, Canada Area

• Invoicing renewal services and new orders • Creating purchase orders while coordinating with customers and distributors • Updating sales and credit report• Managing customers’ technical publications subscriptions• Setting up “Flight Deck” and “SmartFix Plus” accounts• Following up on orders and resolve ongoing issues

Montreal, Canada Area

• Assisting in work measurement development• Presenting hub expansion project to the Vice President of engineering• Assisting with data analysis and input data to develop work measurement for any operation• Gathering data (e.g., measurements, volumes, distribution) necessary to develop work measurement for operations• Working with district time study to perform work sampling and update driver and other work measurement (i.e. new or existing processes)• Implementing new practices of distribution for loading devices• Working with I.E. Supervisors to develop Master Operating Plans