Director Of Learning Implementation
Boston, Ma, Us
Led the Implementation Team, ensuring they are consistently aligned with functional principles, practices, client needs and messaging; acts as the lead architect for the team’s job responsibilities and sets the quality standards for effective execution of team roles and responsibilities. Coach leaders and associates to help achieve professional development goals including career advancement, manager/leader skills, communication skills, values identification and alignment, career diversions, strategizing for important conversations, managing your boss, managing conflict and many more topics.Certified Fidelity Leadership Principles 360 Debrief Facilitator which provides coaching and engagement with our senior leaders to process feedback and create a development planConduct team workshops devoted to applying MBTI assessment results to communicating, making decisions, managing change, and conflict. Program includes dedicated coaching time to discuss self assessment results and learning to appreciate teammates varying type and preferences.Provide strategic leadership and oversight of the function supporting all IT Associate learning and development; manages the planning and implementation activities across global and domestic sites through direct staff management and matrix relationships with Site Managers, and the IT Associate Development team.Key Accomplishments:Team building, coaching, process improvement