A Srilatha Email & Phone Number

Hyderabad, Telangana, India

Maintaining relationships with clients, including answering any questions they may have about the writing process or their resumesReviewing job descriptions and other documents provided by employers to ensure the resume is tailored to each positionConducting interviews with clients to gather information about their work experience, education, skills, and other qualifications to create a targeted resume that best highlights their qualificationsWriting cover letters that introduce the applicant and explain why they are qualified for the job in questionReviewing resumes for spelling, grammar, punctuation, and formatting errorsWriting effective resumes that highlight a candidate’s strengths, skills, and qualificationsDrafting letters of recommendation for clients who are applying to graduate schools or seeking other professional opportunities

Hyderabad, Telangana, India

Supervising the overall management and day to day operations of 2 units.• Facilitating the operational management initiatives, managing the processes and integrating systems to achieve organizational objectives.• Communicating effectively with the Board, the Sales Team, Technical Team and Finance team informing and updating them regularly customer objectives are met.• Supporting Customer Sales through service, education, and effective problem solving.• Handling the recruitment for personnel and identification of Consultants• Developing and implementing the evolving HR practices in the industry• Responsible for streamlining procedures and preparing the SOP for smooth operations• Taking part in the community events, overseeing quality assurance and leading compliance functions.Accomplishment:Identified and implemented the process of monitoringCore committee member for CAPEX.

Hyderabad Area, India

Manager Operations (; ) cripscare.com, Hyderabad Cripscare is an NRI start-up company which is into property care & property management services, headquartered in Hyderabad, India. My role is to deal with NRI customer base and design the user friendly Website – Inputs for the business - Property care services Major Accomplishments:Business Module Design of Website & Inputs for business modelDesigning the Process, Packages and Legal understandingsKey Member in Team building, designing & launching of the business portal and the eventual launch of the business.Conducting operational training program for new employees

Hyderabad Area, India

Worked from the inception and moved certain levels.Major Accomplishments:• Core member of the team, involved in achieving cost reduction in the Customer Care Department.• Acted as single point contact for:o Top Corporate Team for enquires, information and problems related to Top Corporate.o Dealers to accept and process customer requests within 12 hrs.• Successfully headed the Tata Indicom Center and improved the Wait time from 3 hours to 1 hour• Distinction of suggesting new processes that increased walk-in by 20% and reduced repeated walk-ins by 13% in a short span of 6 months.• Awarded as Best Team Leader for customer wait time reduction.• Handling a team of 12 Members and 14 Channel Partners.• The team received Best Team Appreciation from Sales Department in Feb’03• Recognized as Best Team Member and was sent for Malaysia tour in Apr’02

Commenced career with DSS Mobile Communication Ltd at Hyderabad as Billing and Customer care Executive