A Srilatha
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A Srilatha Email & Phone Number

Customer Service | Operations Management | Office Administration | Customer Relations | Vendor Management | Order Fulfilment | Resume Writing Services at MyBigBreak.in
Location: Hyderabad, Telangana, India 6 work roles 1 school
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Current company
Role
Customer Service | Operations Management | Office Administration | Customer Relations | Vendor Management | Order Fulfilment | Resume Writing Services
Location
Hyderabad, Telangana, India

Who is A Srilatha? Overview

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Quick answer

A Srilatha is listed as Customer Service | Operations Management | Office Administration | Customer Relations | Vendor Management | Order Fulfilment | Resume Writing Services at MyBigBreak.in, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for A Srilatha.

A Srilatha previously worked as Customer Experience Manager at Mybigbreak.In and Customer Care Manager at Sri Azendla Ads & Printers. A Srilatha holds Bachelor Of Commerce (B.Com.), Business Administration And Management, General from Andhra University.

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Email format at MyBigBreak.in

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MyBigBreak.in

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Profile bio

About A Srilatha

Highly talented Customer Service Operations professional with over 15 years of experience in decisive roles Service delivery, Customer Relations and Operations Management across Telecom, Automobile and Real Estate and Resume Services – AP / Telangana.Proficient in leading dedicated teams for running successful process operations with proven ability of achieving service delivery / organizational targetsSubject matter expert in Capex and Opex to reduce cost and increase revenue to ensure profitable operations.Expertise in identifying customer base, enhancing customer experience, building rapport with customers for higher customer sat scores.Possesses excellent, customer centric business acumen and entrepreneurial zeal, quick at identifying business opportunities and transforming them into tangible results.Ensuring the highest services standards are maintained for servicing of client and building & maintaining healthy business relations with clients for cross – selling various products.Enterprising Leader and Coach, with an innate ability to connect and network with vendors at all levels, nurture and motivate teams to achieve extraordinary goals.

Current workplace

A Srilatha's current company

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MyBigBreak.in
Mybigbreak.In
Customer Service | Operations Management | Office Administration | Customer Relations | Vendor Management | Order Fulfilment | Resume Writing Services
AeroLeads page
6 roles

A Srilatha work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Current

Hyderabad, Telangana, India

Maintaining relationships with clients, including answering any questions they may have about the writing process or their resumesReviewing job descriptions and other documents provided by employers to ensure the resume is tailored to each positionConducting interviews with clients to gather information about their work experience, education, skills, and.

Mar 2022 - Present

Customer Care Manager

Sri Azendla Ads & Printers

Hyderabad, Telangana, India

Dec 2018 - 2022

Operations Manager

  • Supervising the overall management and day to day operations of 2 units.
  • Facilitating the operational management initiatives, managing the processes and integrating systems to achieve organizational objectives.
  • Communicating effectively with the Board, the Sales Team, Technical Team and Finance team informing and updating them regularly customer objectives are met.
  • Supporting Customer Sales through service, education, and effective problem solving.
  • Handling the recruitment for personnel and identification of Consultants
  • Developing and implementing the evolving HR practices in the industry
Mar 2013 - 2016

Operations Manager

Cripscare.Com

Hyderabad Area, India

Manager Operations (; ) cripscare.com, Hyderabad Cripscare is an NRI start-up company which is into property care & property management services, headquartered in Hyderabad, India. My role is to deal with NRI customer base and design the user friendly Website – Inputs for the business - Property care services Major Accomplishments:Business Module Design of.

Apr 2012 - Jan 2013

Assistant Manager - Service Delivery

Hyderabad Area, India

  • Worked from the inception and moved certain levels.Major Accomplishments:
  • Core member of the team, involved in achieving cost reduction in the Customer Care Department.
  • Acted as single point contact for:o Top Corporate Team for enquires, information and problems related to Top Corporate.o Dealers to accept and process customer requests within 12 hrs.
  • Successfully headed the Tata Indicom Center and improved the Wait time from 3 hours to 1 hour
  • Distinction of suggesting new processes that increased walk-in by 20% and reduced repeated walk-ins by 13% in a short span of 6 months.
  • Awarded as Best Team Leader for customer wait time reduction.
Aug 1998 - Dec 2007

Billing Executive

Mobilink Paging Services

Commenced career with DSS Mobile Communication Ltd at Hyderabad as Billing and Customer care Executive

Apr 1996 - Jul 1998
1 education record

A Srilatha education

FAQ

Frequently asked questions about A Srilatha

Quick answers generated from the profile data available on this page.

What company does A Srilatha work for?

A Srilatha works for MyBigBreak.in.

What is A Srilatha's role at MyBigBreak.in?

A Srilatha is listed as Customer Service | Operations Management | Office Administration | Customer Relations | Vendor Management | Order Fulfilment | Resume Writing Services at MyBigBreak.in.

Where is A Srilatha based?

A Srilatha is based in Hyderabad, Telangana, India while working with MyBigBreak.in.

What companies has A Srilatha worked for?

A Srilatha has worked for Mybigbreak.In, Sri Azendla Ads & Printers, Dr. Car Private Limited, Cripscare.Com, and Tata Group.

How can I contact A Srilatha?

You can use AeroLeads to view verified contact signals for A Srilatha at MyBigBreak.in, including work email, phone, and LinkedIn data when available.

What schools did A Srilatha attend?

A Srilatha holds Bachelor Of Commerce (B.Com.), Business Administration And Management, General from Andhra University.

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