Agnieszka Szczerkowska Email & Phone Number

Self-Development Enthusiast | Creative Thinker | Open to New Ideas With over six years of experience in customer care and developing team leadership, I am passionate about driving excellence and fostering collaboration. As a Key Account Team Leader at DONE! Deliveries, I lead a dynamic team to deliver exceptional service while ensuring customer satisfaction and operational efficiency.I hold a Master’s degree in Human Resource Management from Jagiellonian University and a Postgraduate Degree in Management from SGH Warsaw, both earned with distinction. These studies have strengthened my skills in leadership, time management, and problem-solving, which I apply daily to guide my team toward success. Whether solving complex challenges, managing cross-functional teams, or coordinating international conferences, I thrive on creating value for clients and empowering my team to grow and achieve their potential.💡 Key strengths:Team Leadership and CoordinationCustomer Care and ExperienceProblem Solving and Process OptimizationCross-Cultural CommunicationI’m always seeking opportunities to grow professionally, take on new challenges, and make a meaningful impact. In addition to my career aspirations, I am deeply committed to fostering the growth and development of those around me, empowering them to achieve their full potential.Let’s connect and collaborate!

Listed skills include Customer Service, English, Microsoft Office, Ability To Work Under Pressure, and 13 others.