A. Thomasine Williams

A. Thomasine Williams Email and Phone Number

Project Manager at Verizon @ Verizon
basking ridge, new jersey, united states
A. Thomasine Williams's Location
Boston, Massachusetts, United States, United States
A. Thomasine Williams's Contact Details

A. Thomasine Williams personal email

n/a
About A. Thomasine Williams

Experienced Project Manager with a demonstrated history of working in the information technology and services industry. Strong information technology professional skilled in Operations Management, Contact Centers, Management, Ethernet, and Wireless Technologies.

A. Thomasine Williams's Current Company Details
Verizon

Verizon

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Project Manager at Verizon
basking ridge, new jersey, united states
Website:
verizon.com
Employees:
151940
A. Thomasine Williams Work Experience Details
  • Verizon
    Project Manager
    Verizon Jul 2018 - Present
    Greater Boston Area
    Manage installation of circuits for New England telecommunication customers. Responsible for managing circuits installation from inception thru end to end test /turn up. Manage any issues, road blocks or delays to resolution. Provide customer support for any system issues as well as manage escalations for better delivery dates.
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  • Verizon
    Project Manager For Ethernet Installation
    Verizon Apr 2007 - Jul 2018
    Greater Boston Area
    My job involves managing multiple circuit installation across the Verizon Footprint for dedicated customer accounts for Ethernet Services. I am responsible for monitoring the flow of the order till test and turn up to the customer. I have excellent customer service skills to deal with both internal customers as well as external customers alike to remove road blocks as well as resolve any issues between interdepartmental groups for a successful on time delivery of service. I am able to deliver installs on time by partnering with multiple groups & foster an environment of partnership within many different groups for the delivery of a superior customer experience.
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  • Verizon
    Supervisor
    Verizon Apr 1998 - Apr 2007
    125 High Street, Boston, Ma
    Supervisor with Verizon for wholesale provisioning and maintenance for the NE Carrier Account Team Center. Responsible for installation, test and turn up of DS1 circuits as well as for trouble reporting for DS1, DS3 & Ethernet/SONET circuits. Managed technicians for the test centers as well as provisioning representatives for order entry for DS1, DS3 & Ethernet/ SONET services in the wholesale department for Verizon Communications.
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A. Thomasine Williams Skills

T1 Sdh Ethernet Project Management Microsoft Office Telecommunications Customer Satisfaction Call Centers Operations Management Voip Managed Services Management Testing Software Installation Provisioning Vendor Management Wireless Contact Centers Wireless Technologies Synchronous Digital Hierarchy Voice Over Ip

A. Thomasine Williams Education Details

Frequently Asked Questions about A. Thomasine Williams

What company does A. Thomasine Williams work for?

A. Thomasine Williams works for Verizon

What is A. Thomasine Williams's role at the current company?

A. Thomasine Williams's current role is Project Manager at Verizon.

What is A. Thomasine Williams's email address?

A. Thomasine Williams's email address is la****@****int.net

What schools did A. Thomasine Williams attend?

A. Thomasine Williams attended The University Of Georgia, The University Of Georgia.

What are some of A. Thomasine Williams's interests?

A. Thomasine Williams has interest in Children, Environment, Education, Human Rights, Animal Welfare, Health.

What skills is A. Thomasine Williams known for?

A. Thomasine Williams has skills like T1, Sdh, Ethernet, Project Management, Microsoft Office, Telecommunications, Customer Satisfaction, Call Centers, Operations Management, Voip, Managed Services, Management.

Who are A. Thomasine Williams's colleagues?

A. Thomasine Williams's colleagues are Rafael Bahena, Rick Evans, Willie H Dooley Jr, Angelo Fulgieri, Kelley Milliken, Kareem Hossam, Mahmudul Alam.

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