Alejandro V. Email and Phone Number
Alejandro V. work email
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Alejandro V. personal email
As a strategic Project/Operations Manager, I focus on identifying and leveraging improvement opportunities to drive business success. My expertise in streamlining processes and enhancing efficiencies has been honed through leadership roles where cross-functional team collaboration was paramount.
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Lead ProducerNifty Gateway Aug 2023 - PresentHouston, Texas, United StatesLeadership of enterprise SaaS, and marketplace operations at Nifty Gateway, driving key initiatives like Starbucks Odyssey and Publishers. Focus on implementing process improvements, enhancing cross-functional communication, and establishing a robust quality assurance framework. Key achievements include streamlined operations, fostered collaboration, and innovation through the adoption of cutting-edge technologies. -
Senior Associate Marketplace OperationsNifty Gateway May 2022 - Aug 2023RemoteCollaborated cross-functionally to drive significant improvements to the marketplace platform. Spearheaded the development and implementation of an innovative project ingestion process and collaborated on the re-architecture of the "Publisher" tool, resolving key issues and enhancing performance. Additionally, introduced a data tagging process for NFTs to improve discoverability and engagement within the marketplace. -
Sr. Project ManagerIbm Jun 2021 - Apr 2022Mountain View, California, United StatesIBM acquired McDonald's Tech Labs, a pioneer in developing AI-powered voice ordering systems to enhance the customer and employee experience in quick-service restaurants.Led project operations for three teams(Data Triage, Data Evaluation, and Performance Analytic) focused on improving the performance of McDonald's voice technology. Generated actionable insights from data analysis, spearheaded complex projects across teams, and streamlined communication to enhance internal customer satisfaction. Implemented a monthly performance analysis report and initiated a data annotation program to accelerate model training.Acquisition info: https://newsroom.ibm.com/Joint-Statement-from-McDonalds-and-IBM -
Manager, Data ProgramsSoundhound Ai Jul 2019 - Jun 2021Santa Clara, CaliforniaSoundHound is a leading innovator in voice AI, creating conversational experiences through advanced speech recognition and natural language understanding technologies.As a manager at SoundHound AI, I led a team of computational linguists in data collection and management, advancing speech recognition technologies and creating new models. I developed KPI analysis and testing workflows, expanded annotator teams, and introduced internal tools for data management and quality assurance. Additionally, I implemented a project management system to improve collaboration and managed data vendor relationships to ensure high-quality data. I also focused on team development through training and mentorship programs. -
Speech Data Operations ManagerSoundhound Inc. Jan 2017 - Jul 2019Santa Clara, CaliforniaDeveloped new processes for speech data collection across multiple languages, creating tailored solutions to meet project objectives. Strategically managed data vendors, collaborated with engineers to improve abuse user detection, and increased operational efficiency by modifying data collection efforts. Effectively engaged with engineers to create the company's first non-English ASR model. -
Operations Manager - Game OpsIgg Sep 2015 - Dec 2016Fremont, CaIGG, Inc. is a leading global developer and publisher of mobile games, boasting a significant market share within the competitive mobile gaming industry.Managed multiple teams, significantly reducing support turnaround time and boosting user engagement. Exceeded sales targets, expanded the reach of game products into new language markets, and led social media strategies to amplify brand awareness. Formulated and executed marketing strategies to enhance product visibility and designed training programs to maximize employee performance. -
Project Manager - Game Ops LatamIgg Oct 2013 - Sep 2015Fremont, California, United StatesProject Manager focused on both mobile and web based games offered to LATAM market and Spain, specifically managing 3 different aspects: ▪ Game operations: New game features, in-game events, user experience, retention performance tracking.▪ Customer Service: Managed a large team of customer service specialists for LATAM market. Developed an internal tool to improve bug tracking and triaging across multiple teams.▪ Social Media: Built social media channels reaching 1 million+ subscribers -
Project ManagerMcdermaid Painting Peninsula Feb 2011 - Sep 2013Palo Alto, CaProject manager at multiple job sites: supervised employee performance, ensured job site security, managed staffing needs and ensured that deliverables are completed within the timeframe and budget.▪ Planning daily and weekly schedules, weekly safety meetings, employee training▪ Negotiated new vendors▪ Managed waste disposal according to CA laws minimizing monthly waste by 30%▪ Provide quality customer service to clients▪ Built an extensive archive of detailed reports for every project. Resulting on a complete and organized library of job reports for future use for returning clients. -
Campaign ManagerGrupo Gvr Mar 2007 - May 2010Guadalajara Area, Mexico▪ Marketing campaign management planning, negotiation and completion ▪ 87 projects were successfully concluded, more than 40 different clients involved (approximately 10% of the projects were nationwide). ▪ Introduction of new marketing products offering a wider range of products to clients. Some of these new products were: HS holograms, RFID Systems and more.▪ Launched, a line of cartoon characters to be sold in retail stores and gifts shops.
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Sales AssociateGrupo Gvr Feb 2006 - Mar 2007Guadalajara Area, Mexico▪ Built up project ideas to support our sales presentations.▪ Followed up on prospects and clients to reach our sales goals▪ Assist to major Expos and events to promote the company work
Alejandro V. Skills
Alejandro V. Education Details
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Marketing And Business Administration -
Post Graduate Program In Data Science And Business Analytics
Frequently Asked Questions about Alejandro V.
What company does Alejandro V. work for?
Alejandro V. works for Nifty Gateway
What is Alejandro V.'s role at the current company?
Alejandro V.'s current role is Lead Producer and Brand Partnerships at Nifty Gateway Studio.
What is Alejandro V.'s email address?
Alejandro V.'s email address is al****@****und.com
What schools did Alejandro V. attend?
Alejandro V. attended Iteso Universidad Jesuita De Guadalajara, Texas Mccombs School Of Business.
What skills is Alejandro V. known for?
Alejandro V. has skills like Project Management, Mobile Devices, Problem Solving, Cross Functional Team Leadership, Marketing, Training, Social Media, Management, High Organizational Skills, Social Media Marketing, Leadership, Customer Service Management.
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Alejandro V
Weld Forman At Tampa Tank - Florida Structural Steel A Precision Build CompanyRuskin, Fl -
Alejandro V.
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