Anastasia Vasileiadi Email & Phone Number

Denmark

Athens, Attiki, Greece

• Built positive relationships with customers to increase repeat business.
• Established objectives to offer team members a clear roadmap to help the company achieve overall goals.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Quickly and accurately counted drawers at the start and end of each shift.
• Maintained store equipment, printers, and fax machines.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Athens, Attiki, Greece

• Managed new employee orientation training process.
• Led daily, weekly and monthly coaching, counseling, and feedback sessions.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Trained new team members in customer service and money handling processes.
• Built positive relationships with customers to increase repeat business.
• Learned duties for various positions and provided backup at key times.

Kérkira, Ionian Islands, Greece

• Resolved customer complaints and maintained a clean and tidy checkout area.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products
• Utilized POS system to handle customer cash and credit card transactions.
• Counted money in drawers at the beginning and end of each shift.
• Learned duties for various positions and provided backup at key times.

Athens, Attiki, Greece

• Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Folded napkins and prepared silverware sets to provide adequate supply for the host station.
• Greeted new customers, discussed specials and took drink orders.

Athens, Attiki, Greece

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Kept registered accurate through correct billing, payment processing and cash management practices.
• Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic café-bar while maintaining calm, professional demeanour.

Athens, Attiki, Greece

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanour.