• Manage client onboarding process, ensuring that their expectations and goals are met.• Performance driven and strategical to manage multiple accounts, increasing sales & revenue.• Increased brand engagement across social media by 40% through the user-generated content-driven campaign;• Excellent analytical and problem-solving skills;• Responsible to manage data mining and leads optimization, company SEO rankings, and improve opportunity conversion rates. Devised ABM strategy to generate demand;• Engineered the growth of the startup and reached a revenue of $100K in the first 2 years with an expanded client base and government contracting success;• Identified and developed new revenue streams and product lines; identified trends, oversaw design phase, resourced and negotiated with vendors and clients for the project finalization and delivery.• Responsible for sales strategy building to increase sales and cut costs for higher profit margins.• Established and managed the brand and identity; built reputation as a domestic service provider known for quality and quick turnaround times.• Conduct competitor analysis, keyword research, and analyzing SERP data using Online tools Ahrefs, SemRush, and Screaming Frog.• Content building and optimization using MarketMuse and INK.• Data-driven analytics with Webmasters and Excel.• Setup and manage campaigns on Oracle Eloqua for product marketing and sales lead generation.• Setup outreach programs for influencer reviews and feedbacks• Responsible for proposal development, negotiation, and business development with PPP organizations for business alliances and expansion.

• Excellent understanding of CI/CD pipelines..• Work on the Application release and develop strategies to achieve seamless deployment of multiple stages (dev, QA, and production).• Advise the support team for server-level changes required for application testing on the non-production environment and release.• Get inline with the DevOps team to support and maintain business applications available for users globally.• Act as a second line point of contact for global business queries & requests, managing these through to resolution.• Analyse data sets to maintain the performance of the operation and uncover trends to make recommendations to improve the support.• Familiarity with standard support processes such as incident and issue management.• Manage communication with vendors and outsourced projects to partner with and act for resolution.• Responsibility for taking full ownership of any issues reported by business users during the Testing phase with respect to environment setup till complete resolution even if it needs to be engaging different teams for resolution.• Handle customers with different levels of technical and business knowledge• Understanding of different functions within the business• Create, maintain, and analyze reports, dashboards, and data-sets to track the business operations.• Process design and implementation

• Responsible for rolling out VMware vCenter Server Upgrades.• Installation and Configuration of vCenter appliances• Critical Incident Management• Installation and configuring ESXi server and ESXi upgrades• Managing the ESXi Host and Virtual Environment.• Working on Virtualization of servers• Responsible for NetApp VSC Integration for VM and Datastore level backups.• Vendor Management with IBM, Microsoft, NetApp, VMWare and various third party companies.• Technical documentation of processes and procedures.

• Commissioning & Decommissioning of Servers.• Vendor management.• Installation, Configuration and Administration of Windows and Linux servers• Firmware and BIOS upgrade of servers.• Configuring, Managing and Troubleshooting the Desktop Environment.• Manual patching and automated patching through SCCM.• Strong experience with Windows Server support and troubleshooting. • SCCM 2012 deployment including troubleshooting, design, and implementation experience.• Deployment of MS security patches on a bi-weekly basis• Creating PowerShell scripts for automation.• Responsible for Asset Intelligence Monitoring and health checks.

• Responsible for AS400 system management and BRMS backup and tape management.• Provide system administration, OS and PTF maintenance.• Perform problem analysis and resolutions for iSeries platform.• Coordinate with Vendors on Hardware/Software maintenance problems.• Responsible for Backup and Restoration using BRMS.• Scheduling of jobs using Robot Scheduler and Native Job Scheduler.• Responsible for iSeries Printer and User Management, Server Performance management.• Administration and Management of Third party tools, Robot Tools, Robot Network, Reports.• HMC Management and configuration.

• Automation Lab Trainer/ In-charge.• Provide training on PLC and SCADA designing for Industrial Automation.• Design the course modules for Industrial Automation training programs.• Hardware Designing for Electrical Automation Training Modules to Industry Engineers.• Liase with Industry experts for best practices and changes in technology.

● Intern in Industrial Automation Engineering● Learnt and implemented Electrical and Electronics Automation● Designed Waste disposal system with PLC and SCADA.● Designed the prototype for Bottle filling plant with the knowledge of Pneumatics, Electrical Automation, Hydraulics and PLC.● Integrated HMI panels for the bottling plant to effectively manage the plant controllers.