Amanda W. Email & Phone Number

Greenville, South Carolina Area

Hanover, Nh

- Assist clients with any technical and non-technical support they may need via multiple support outlets- Perform quality assurance testing on the software to ensure the best possible customer experience- Onboard new customers- Lead training's and new feature overviews for new and existing customers- Assist in keeping help center documentation up to date

Hanover, Nh

- Gathered publisher media kits and interpret a variety of media programs. Analyze attributes, identify and structure key elements- Input data in a standardized format into NextMark data cards and categorize cards to best support media buyers- Used research techniques to fill in information gaps through online research, and phone/email communications to clients

Newport, New Hampshire

- Refined customer service abilities by assisting a community bank - Worked with others in the office improving my professionalism as well as my skills in banking

Foxboro, Massachusetts

- Represented both the New England Patriots and the New England Revolution teams via in-stadium promotions- Assisted in game day and special event preparation and execution- Collaborated with marketing coordinators to successfully help in carrying out their assigned tasks such as: Patriots fans tailgate party, promotions put on by the New England Patriots and affiliated sponsors, and merchandise giveaways. - Worked directly with corporate sponsors to fulfill their respective needs

Greater New York City Area

- Explored the field of experiential marketing by assisting on planning marketing events for clients- Performed research and used cold calling to find materials and locations for marketing events- Represented Celebrity Cruises and MTV by being a brand ambassador, requiring a lot of interaction with the public and helping me to improve my communication and customer service skills - Brainstormed creative ideas for new clients and promotions