Alex Whitman Email and Phone Number

• Provide best-in-class customer service and experience to over 15K guests during high profile games and events• Inaugural member of the newly constructed $2B Intuit Dome's Retail Team, featuring a groundbreaking contactless POS system• Drive game-day and concert merchandise sales through the engagement of customers, suggestive selling, and sharing product knowledge• Create and update fan profile records via the innovative Intuit Dome app• Manage inventory, including receiving and stocking merchandise, to ensure retail operations are adequate throughout events

• Worked 20 hrs/wk while a full-time student• Prepared and served beverages to customers• Checked inventory levels and relayed reorder requirements• Provided a hospitable environment, helping to increase revenue

• Managed access to the premises• Enforced rules of the establishment• Ensured safety standards were maintained

• Helped stock 25,000 sq ft retail shop with merchandise from 40 brands and vendors• Reconciled inventory received against orders, matching UPCs by item and confirming SRP• Worked closely with Legends management and fellow interns on optimal traffic flow to maximize sales• Contributed to record-breaking sales results, increasing revenue 200% over prior year

• Served as VIP liaison at sports events and concerts• Verified ticket authenticity and escorted clientele to premium suites• Provided information to guests on SoFi stadium specifics – the world’s largest NFL venue

I am a life-long tennis enthusiast having played in high school and various leagues. While a student, I launched a summer program to help children grow their love of the sport.• Run a summer tennis coaching business teaching children ages 8-16• Coach special needs students on tennis form and sportsmanship• Organize community hitting clinics, drills and games

Served four consecutive seasons as a ball kid with the Clippers at The Staples Center.• Worked 20-30 games per season, arriving 2 hours prior to tip off• Warmed-up players pregame and halftime with passing, dribbling, and shooting drills• Assigned 1-2 courtside quarters, mopping up during time-outs and commercial breaks• Cleaned courtside post-game, responsible for personal articles at players’ bench• Designated part of the A-team shift scheduled to work preferred home games

I served as a Student Aid on the Planning Committee helping to prepare for an exciting day-long event of inspiring Ted Talks.• Sourced food and beverage donations to feed 900 guests via cold calls and follow-up emails• Supported the Hospitality Chairperson in advising social media strategies• Tracked donations, picked up supplies, and set up on the day of the event

Assisted the West Coast VP Sales in securing new advertisers via an indirect internship.• Helped create PowerPoint pitch decks for new account calls with Microsoft, Lexus and Harmon Kardon• Sourced Tennis Channel merchandise for Grand Slam tournaments