Troubleshooted and repaired server and software issues, including deploying network infrastructureConducts real-time, pro-active monitoring of all compute and local area networking resources within the datacenters• Identify, analyze, responds, triages, and troubleshoot/resolve system alerts indicating issues with data centercomponents.• Support diagnoses and troubleshooting of problems/issues with the virtualization environment includingMicrosoft Windows and Linux O/S… Show more Troubleshooted and repaired server and software issues, including deploying network infrastructureConducts real-time, pro-active monitoring of all compute and local area networking resources within the datacenters• Identify, analyze, responds, triages, and troubleshoot/resolve system alerts indicating issues with data centercomponents.• Support diagnoses and troubleshooting of problems/issues with the virtualization environment includingMicrosoft Windows and Linux O/S systems.• Provide systems diagnostics and availability monitoring and reporting/escalation services• Perform incident capture, verification, diagnostics and escalation• Within established procedures, responds to end user requests for technical support and assistance.• Provides first response for all associated, technical engineering lanes within the data center• Maintain extremely accurate, high level reporting of all issues• Maintains current knowledge of relevant technology as assigned Show less

Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering andgathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installingtelecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppressionsystems; building ironwork and ladder… Show more Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering andgathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installingtelecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppressionsystems; building ironwork and ladder racks; establishing connections; programming features; establishingconnections and integrations; following industry standards; activating remote access tools; coordinating withcontractors.• Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems• Documents network by labeling and routing equipment and cables; recording configuration diagrams andspecifications.• Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updatingdocumentation• Work with various cable that included to twisted pair, coax, power limited tray, stranded, solid conductor lowvoltage, CAT 5 & 6, single mode fiber optics cable Show less

Proficient in providing technical support and troubleshooting assistance for hardware and softwareissues, ensuring maximum uptime and minimal disruption to business operations.• Experienced in configuring and maintaining various IT systems and networks, including servers,workstations, printers, routers, and switches.• Skilled in deploying, upgrading, and updating software applications, ensuring compatibility and optimalperformance across different platforms and devices.•… Show more Proficient in providing technical support and troubleshooting assistance for hardware and softwareissues, ensuring maximum uptime and minimal disruption to business operations.• Experienced in configuring and maintaining various IT systems and networks, including servers,workstations, printers, routers, and switches.• Skilled in deploying, upgrading, and updating software applications, ensuring compatibility and optimalperformance across different platforms and devices.• Adept at managing user accounts, permissions, and security settings, ensuring data integrity andcompliance with industry regulations and standards.• Well-versed in documenting IT processes, procedures, and policies, and providing user training andsupport to enhance IT literacy and efficiency.• Strong ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment,ensuring timely resolution of IT issues and incidents.• Excellent communication and interpersonal skills, able to work collaboratively with cross-functional teamsand provide exceptional customer service to internal and external stakeholders.Demonstrated ability to identify and implement process improvements and cost-saving measures, resultingin increased productivity and efficiency in IT operations. Show less