•Provides administrative support to Labor Relations, Recruitment & Benefits division of Queens Health Network•Coordinate multiple calendars and scheduling of various disciplinary cases, grievances, conferences, appointments, etc•Review charges and verdicts rendered for accuracy and send notifications to all parties.•Principal liaison between various unions such as NYSNA, Local 420, 1199 representatives and management on grievances and discipline issues.•Assists with the operations of Position Management and Talent Acquisition Manager.•Create new position postings in Talent Acquisition Manager.•Screen and route applicants for posted positions in Talent Acquisition Manager.•Aid in interpretation of hospital regulations and various union contracts on appropriate levels of disciplinary actions•Assist with the development of HR procedures or policies•Audit personnel files for Joint Commission compliance in relation to competencies and performance evaluations.•Aid in Labor Management workshops designed to aid new managers on proper methods of discipline procedures for union employees

• Provided general administrative and clerical assistance to the Human Resource Business Partner and departmental managers.• Managed the oversight of 1500 employee records within Home Care & several clinics.• Acted as liaison between 1199 & NYSNA members and management for labor issues.• Acted as liaison between Central Human Resources, department managers and associates regarding medical leave information such as available sick/vacation time and return to work day. • Interpreted and administered Human Resource policies and programs.• Assisted with troubleshooting and resolving employee discrepancies with payroll, vacation time, etc.• Reviewed sensitive documents for hospital and state compliance. • Designed and executed projects to bring personnel files to Joint Commission compliance. • Worked with Central HR, Benefits, Payroll, Recruiting and other centralized work teams to process and administer client requests on a daily basis.• Assisted with the coordination and administration of the On-Boarding and Orientation programs.• Reviewed all new hire paperwork to be sent to Central Human Resources. • Supported department managers with preparation of various forms for requests such as: job status/location/manager changes, associate promotions, terminations and severance agreements.

• Supported the Human Resources department recruitment, interviewing, and selection process of candidates and sends appropriate paper/electronic correspondence to all candidates and vendors as required.• Ordered and scheduled background checks and drug screening for potential candidates.• Managed and submitted candidates to ATS for tracking applicant process.• Drafted employment verification letters, executed garnishment notifications and reconcile invoices. • Performed calendar management and coordination of interview schedules and special projects. • Verified and processed payroll timesheets in payroll system for temporary employees.• Verified W4/I9 forms and reviewed payroll for all temporary and long term employees.• Processed new hires, terminations, and direct deposits forms for proper processing.• Performed investigations and adjustments for pay irregularities

• Performed administrative/office support service in the Bank & Broker Dealer Annuity Service Center division to brokers, bank representatives and clients on NY Life fixed and variable annuity products• Reviewed consumer contracts & policies, including, not limited to processing: New Business, corporate, custodian, individual, trust, qualified/non-qualified, 1035 exchanges, NY Reg 60, IRAs, and etc• Responsible for on-boarding functions of temporary workers for the LOA/1035 exchanges process• Supported the following functional areas with special ad hoc projects: Support Services, Call Center, Inforce, E-Business, NIGO, Systems/Administration, Compliance, Workforce Management, Producer Services

• Monitored, analyzed sensitive documents, communicated new regulatory developments and legislation support to both field offices and various home office departments to ensure compliance requirements• Conducted technical research, reviewed complex insurance new business cases to ensure compliance with applicable FINRA, SEC, state departments of insurance, and company guidelines• Managed/updated the Prudential’s proprietary licensing database and assisted in miscellaneous compliance administrative office support projects as assigned