• Ensures that the security standards documentation is maintained at all times in order to record appropriate access to information by each empaloyee so that the hotel maintains adequate controls and restrictions to prevent losses. • Ensures confidentiality about the information released to users as part of their job function as the systems contain valuable and proprietary information. • Accesses any user data only in the presence of the user and never without the users’ explicit permission. Exceptions are only allowed if the respective corporate company policy is followed.• Promotes efficiency, confidence, courtesy and an extremely high standard of social skills. • Generally, promotes and ensures good inter-departmental relations. • Complies with any reasonable request made by management to the best of your ability. • Formulate business strategy with others in the executive team• Design policies that align with overall strategy• Implement efficient processes and standards• Coordinate customer service operations and find ways to ensure customer retention• Ensure compliance with local and international laws (e.g., data protection, Safe guarding)• Oversee the implementation of technology solutions throughout the organization• Manage contracts and relations with customers, vendors, partners and other stakeholders• Evaluate risk and lead quality assurance efforts• Oversee expenses and budgeting to help the organization optimize costs and benefits• Mentor and motivate teams to achieve productivity and engagement• Report on operational performance and suggest improvements• Plans for the IT strategy and future directions in alignment with the business strategy.• Supervises the IT resources and evaluates their performance• Technically evaluates proposals from suppliers and finally decides selection of procurement and services.• Approves system software and hardware upgrades.

• Creates and maintains MIS technology plans and Leads project work as needed.• Evaluates and makes recommendations regarding technology/asset life-cycles.• Consults with properties on all aspects of information technology.• Executes property disaster recovery and business continuity as it relates to technology.• Responsible for property compliance with appropriate company Policy and Information Security Manual and takes action to address deficiencies and Ensures properties are securing and maintaining technology assets accordance with company policies and standards.• Ensures periodic inventories of applications and hardware are conducted and the results are reported to property management.• Ensures compliance to technology-related vendor contracts.• Uses knowledge to solve support issues and train/develop junior employees.• Manages information technology security compliance and ensures proper implementation of security measures• Manages reporting and compliance efforts for assigned area.• Ensures that adequate bandwidth exists and that circuits are secured.• Provides guidance to and assists properties in reviewing operating statements; researches and resolves discrepancies in technology charges.• Maintains direct responsibility for area system managers and to their teams.• Accountable for coverage models and scheduling of team to ensure adequate cluster technology support.• Manages & ensure the property infrastructure and applications systems are functional at all times. • Maintaining Information Systems and Technology Goals • Performs an assessment of needs, ensuring compliance with brand standards, budget and capital requirements. • Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.