Developed the base structure of the work environment of the branch.Built the base system of pricing with calculation-ready sheets using Microsoft Excel.Assisted in designing the E-Business square, Website and social media platforms.Supervised and trained fresh employees in Sales and after-sale service departments.

Designed the company's website. and its social media platforms.created the infrastructure for the company's E-workplace.

ERC stands for Excessive Repetitive Callers, a specialized department located in Vodafone UK VIS HQ in 6th of October city, Giza, Egypt, dedicated for UK based clients in Handling complex customer inquirers that took inquirers 8+ calls within a week to seek a solution.At ERC, the Expert seeks every possible solution beyond traditional customer service to end the inquiry within hand with a guaranteed satisficing resolution.

Taught basic 101 English classes for 3-7 years old children.