Nick Smith, Cfe Email & Phone Number

Westlake, Ohio, United States

Columbus, Ohio Area

Review customer transactions on a daily basis to detect for fraudulent activity and patterns. Use internal and external databases, such as Lexis Nexis and Ekata, to verify customer information as part of the review process for every order. Work with analytics team to detect fraud trends and implement rules and strategies to limit fraudulent activity..

Columbus, Ohio, United States

Assisted merchants in onboarding with Klarna and served as point of contact for assistance in regard to the onboarding process. Used databases such as SQL to run queries for partnered merchants to collect data for various purposes. Served as main point of contact for merchants via phone and email to provide support for various issues that arose.Ensured a.

Columbus, Ohio, United States

Served as main point of contact for customers and delivered exceptional customer service for every customer. Communicated via phone, live chat and email with hundreds of customers daily. Used critical thinking skills to ensure a quick and satisfactory resolution to any problems that the customers were faced with. Enforced company policy in handling.

Columbus, Ohio

• Oversaw day to day operations in the membership department at the recreation center on campus at The Ohio State University.
• Shift manager. Responsible for 10-12 employees during the shift and making sure they were following policies and providing excellent customer service.
• Duties included fiscal responsibility, engaging in patron interaction and selling memberships to perspective patrons.
• Assisted students in achieving personal and professional growth.
• Worked with… Show more
• Worked with upper management on daily operations and looked for ways to improve aspects of management.

Columbus, Ohio

• Assisted in the administrative office on a daily basis to complete various tasks that included providing customer service.
• Worked in the sales department to sell tickets which included season ticket packages and other ticket packages and take ticket orders from patrons as well organize tickets for that day’s game.
• Worked with the promotions team in various promotions throughout the games to increase fan engagement including sponsor giveaways and activities with fans… Show more
• Worked with the promotions team in various promotions throughout the games to increase fan engagement including sponsor giveaways and activities with fans.
• Assisted daily in ballpark operations including game day preparation of the ballpark. These tasks included setting up inflatable games and setting out signs throughout the ballpark.
• Organized and assisted with special events held at the ballpark. This included set up and take down for events such as July 3rd Ballpark Boom. Also assisted in set up and take down for Duel at the Park, a two-day.

Columbus, Ohio

• Home health aide for 10 year old boy with Autism.
• Assisted him in completing routine daily tasks that included homework for school, and other activities to help with motor skills and other functions.
• Coordinated and implemented a daily and weekly schedule for him to follow including allotted time for each activity and what types of activities would be completed.
• Planned educational activities such as workbooks in various school subjects and educational games as well… Show more
• Planned educational activities such as workbooks in various school subjects and educational games as well.
• Worked with him to increase social skills by doing various activities and games to help increase his social and people skills such as working and playing with other children and engaging him in sports like basketball.

Columbus, Ohio Area

• Direct daily activities and games for kids dedicated to creating engaging recreational opportunities for children.
• Design and implement weekly schedule and activities for the children.
• Organize and direct small and large groups in various activities and games.
• Supervising and overseeing a group of 10-12 campers at all times to ensure the safety and well-being of the campers.
• Provided hands-on instruction and direction for the campers when engaging them in new activities… Show more
• Provided hands-on instruction and direction for the campers when engaging them in new activities and skills.