Network Engineer
Current• Performed network upgrades, including service packs, patches, hot fixes for LAN/WAN environments.• Monitored network performance (availability, utilization, throughput, and latency) and tested for weaknesses in IP-based networks, addressing issues with protocols like TCP/IP and MPLS.• Implemented network security measures using firewalls, VPNs, and other appliances to protect data, software, and hardware, following best practices for network optimization.• Addressed IT support tickets promptly, and maintaining a high-quality assurance in line with ITIL guidelines.•Supported IT team to apply policies and procedures, ensuring compliance with security protocols and maintaining OSI model integrity.• Maintained and updated firewalls, VPNs, IDS/IPS, while managing remote access services.• Documented network configurations and service records, including VLAN configurations and IP allocations.• Provided regular reports on network performance, including troubleshooting results for enhanced system reliability.• Successfully designed and deployed network infrastructure, optimizing network architecture for better performance • Reduced network downtime by 30% through proactive maintenance and quick troubleshooting, including protocols like BGP, EIGRP, and OSPF.• Implemented security measures to improved data protection and ensured compliance with security standards.• Fostered relationships with vendors, leading to efficient problem resolution, cost savings, and operational efficiency.• Provided Level 2/3 support and troubleshooting for complex network issues, ensuring rapid resolution in LAN/WAN environments.• Supported UAT (User Acceptance Testing) and production environments, ensuring seamless operations and minimized service disruptions.• Automated routine tasks, including application installation, updates, server patching, and restarts, reducing manual effort and improving efficiency.