Abdullah Abbadi Email & Phone Number

Amman, Jordan

• Worked at both Khalda Branch and Al Rawnaq Branch, managed an average of 20 to 30 clients daily, with a focus on providing exceptional service.
• Recognized as a top performer, achieving an overachievement status for Q2 2022, and earning the prestigious High Achiever Award, ranking among the top 10 performers in the organization.
• Facilitated a wide range of financial services, including the processing of loans, opening of accounts, and the promotion of various banking products and cards, tailoring solutions to meet individual customer needs and.
• Demonstrated an unwavering commitment to elevating the customer experience, diligently following up on leads through various channels to foster lasting relationships and identify opportunities for financial solutions.
• Responsively addressed customer inquiries, providing clear and accurate information to ensure client satisfaction and confidence in the bank's services.
• Handled all types of loan applications, guiding customers through the application process, evaluating eligibility, and facilitating loan disbursements.

Amman, Jordan

• Managed 3 tellers in Sweifieh Branch, oversaw their training and provided them with the guidance them with the daily cash they need to start operations.
• Generated reports on the daily transactions of all tellers and counted registers at the end of the shift and secured the placement vault.
• Oversaw the timely replenishment of ATM.
• Determined the branch’s cash needs in various currencies, to secure the necessary cash, and maintain the cash balance according to the established limits.
• Matched the movement and balance of the branch’s main vault, the balance of the Teller employees’ boxes, and the ATM on a daily basis, to ensure the correctness of the work.
• Carried out surprise inventory work on the teller boxes to ensure that the actual cash matches the accounting balance of the teller employees.

Amman, Jordan

• Performed 100+ operations per day in Sweifieh Branch including deposits, withdrawals, transfer, money exchange, issuing cheques and bills payment.
• Practiced cross-selling of banking products such as loans, credit cards, and other channels of banking such as online banking.
• Accurately received, counted, and distributed the cash; Balanced out cash register at the end of the shift.
• Met customer requests with the speed and accuracy required regarding banking services.