Andrew Abramczyk Email & Phone Number

Erie, Pa, Us

Andy has helped build and mature ERIE’s technology organization over his more than 30 years with the company. As Senior Vice President and Chief Technology Officer, Andy has accountability of all Enterprise Infrastructure and Operations services, including on-premises and cloud infrastructure, data center and technology operations services, digital workplace and end-user services. Andy has a deep knowledge of infrastructure and operations and has helped build and maintain a flexible, secure and cost-efficient 24/7 computing environment. His contributions have increased overall efficiency, quality, availability and operational resilience within ERIE’s technology organization.Andy is also helping to drive ERIE’s technology vision through a Cloud transformation effort focusing on critical infrastructure modernization.

Erie, Pa, Us

A 35-year employee of Erie Insurance, a Fortune 500 company, Andy has spent the past 31 years helping to build and mature the information technology organization. Successes have included an increase in overall operational efficiency, performance and availability while maintaining a flat to declining overall run rate. Andy has also been instrumental in establishing formalized IT and service management processes that leverage the ITIL framework. As the Corporate Technology Officer within Erie Insurance, Andy has led several innovation efforts to create a more flexible, secure, anytime, anywhere, and cost-effective computing environment. He has led efforts to create acceleration, simplification and productivity through incremental approach to cloud, devops and automation. Andy is also focused on increasing responsibility and accountability related to IT infrastructure based upon fiscally-sound principles, industry-standard disciplines and people-focused leadership behaviors.Specialties: IT Strategy, ITIL, ITSM, Insurance Automated systems, IaaS, PaaS, SaaS, CI/CD, Infrastructure Automation, Service Desk / Call Center practices, Management, Systems Management, Client Computing, Infrastructure Delivery, Infrastructure Administration, Asset Management, Contract Management, Enterprise Portfolio and Program Management and Strategic Relationships.

Erie, Pa, Us

Manages and directs activities related to ERIE''s core infrastructure, including: operating systems, computer processing, enterprise utlility applications, application infrastructure, data center operations, print operations and data and voice networks. Ensures integrity of computing environment and data. Oversees the usage and lifecycle of Information Technology infrastructure and ensures alignment with ERIE business requirements and strategy. Oversees all client computing and workforce technology; including desktop virtualization, mobility, byod, and application rationalization. Built and matured ITSM practices based off ITIL framework.

Erie, Pa, Us

Oversee the operations of all service management functions, including but not limited to: the Service Desk, incident, problem, change, asset and capacity management, infrastructure and application monitoring, desktop support and management. Set and manage to the defined strategic vision within IT, including implementing and improving through best practices the management of our IT Processes.

Erie, Pa, Us

Erie, Pa, Us

B.A., Accounting, Minors In Cmis, Finance

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