Audrey Sample Email & Phone Number

Centennial, Colorado, United States

Collaborate with Underwriting and other key business partners in order to secure and retain the best business for our portfolio.Ongoing proficiency learning and managing multi-state, multi-line accounts throughout the lifecycle which could include rating/pricing, quoting and issuing policies as well as handling related account activityContribute to a positive workplace culture by building and maintaining strong working relationships with business partners and agentsGained a rich understanding of business processes by leveraging standardized workflows and state compliance guidelinesActively synthesize multiple sources of information to make sound decisions.Exercise critical thinking and decision-making skills to become a trusted advisor solidifying customer confidenceMake a difference to our customers by executing on service level commitments and delivering quality products in a timely mannerPrimary Line of Business: Agribusiness

Centennial, Colorado, United States

Investigating, evaluating, negotiating and resolving claims related to auto total loss. Provide quality claim handling throughout the claim life cycle, which includes: customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution. Knowledge of state guidelines.Maintaining full compliance with internal and external quality standards and state specific regulations.

Centennial, Co

Assign Auto Physical Damage claims (CL and PL) to appropriate field appraisers and independents appraisers.Proactively follow-up on pending appraisals for assignment by upload and/or status. Maintain contact with and track appraisers throughout the day. Coordinate activities such as; scheduling, alerting/assigning them to new assignments in a given territory, balance daily workloads and shift resources as necessary to achieve optimal productivity.Manage assignments within dedicated territories, including Independent Appraisers (IA). Ensure compliance with claim strategies. Accurately input information into claim system. Consistently provide superior customer service to internal and external customers.Direct information in real-time to appropriate system or staff.Identify opportunities to remap/realign territories to be more effective and communicate proposal to local leadership.Document changes to assignments in file notes.

Denver, Co

Coordinated scheduling and deliverables for up to twenty technicians, generating 25+ invoices daily.Scheduled customer inspections in compliance with their Preventative Maintenance Agreements as well scheduled service maintenance calls for both Denver and Colorado Springs districts. Researched and resolved invoicing disputes, including pricing resolution. Escalated requests to proper channels, including managers and centralized contracting team as necessary.Dispatched service technicians for service and maintenance work, as well as emergency repair work. Point of contact for National Account customers with Master Service Agreements. Provided reports on a weekly basis to keep team informed of the operation and progress of sales efforts.Ability to anticipate and react to management and customer needs, and complete requests on time.Actively used Microsoft Excel to develop, organize and manage datasets and key deliverables.Customer focused: coordinated customer needs with sales team, technicians as well as contracting team

Lowry Campus, Denver, Co

Managed, prepared and supervised the execution of four annual Colorado State Leadership Conferences; created all conference material and set-up/break-down of Conference HQ. Interfaced with over two thousand high school students, and over two hundred CTE certified educators at state-wide competitive events by overseeing conference HQ, Tabulation Center for event scoring process, and Awards Ceremonies. Created streamlined process for Federal Spending request by department. State and Federal Policy Contract and Invoice compliance review.

Boulder, Co

Project member for ARPA-E Electrofuel Consortium that secured a $6M government contract with the Department of Energy. Assisted Chief Scientific Officer and VP of Business Development in executing project timelines for funding opportunities. Submitted several small SBIR grants focusing on chemical engineering projects

Boulder, Co

Assisted CEO and CSO with operations and travel and board member meeting arrangements.Assisted in-house patent attorney with patent submissions and maintaining docketing system.Main in-house HR contact; collected and reviewed all I-9 and W-2 paperwork for new hires.Assisted Controller with office and chemical lab relocation project.Researched, Interviewed and Collaborated with PR Marketing team and established company branding with CEO and founding members.

Denver

Recruited targeted demographic homes in the northern territories of the Denver Metered Market to participate in the Nielsen Television Sample.Customer service representative for customers participating in the Metered Ratings in the Denver, Phoenix, San Diego, Albuquerque and Las Vegas markets.Interfaced with over twenty field representatives, scheduling technical house visits for over twelve hundred participating customers.

Presented hands-on educational lecture for visitors that focused on the museums permanent collections.Managed touchable objects for specific galleries.Provided a fun and comfortable learning environment for visitors.Underwent extensive training with Master Teachers of permanent collections.Exposed to various education materials and didactic information for permanent collections.

Ba, Art History

Activities and Societies: Phi Beta Kappa Honor Scholar. Also held an Art History internship at the Denver Art Museum, under Master Teacher.

Mts, History, 3.8

Activities and Societies: Graduated with honors. Graduation Day presenter - composed and delivered a speech to the graduating class.

Bachelor Of Arts (B.A.), Art History

Activities and Societies: Golden Key Honor Scholar. Currently a Delta Zeta Alumni, and held both the Historian and Academics Chairs.

General Studies

Activities and Societies: -Lettered in Speech & Debate, with emphasis on Original Oration and Poetry Interpretation. -Active member.

Bachelor Of Arts - Ba