Product Owner
CurrentFacilitate the enhancement and maintenance of the Publix Pharmacy websiteVision & Strategy- Strategy: analyzed industry trends, competitive landscape, and growth opportunities to identify customer pain points and help optimize the strategic direction for a client within the grocery and pharmacy industries- Roadmap: collaborated with leadership and stakeholders to prioritize and deliver value in accordance to the corporate strategy and roadmap- Requirements: facilitated requirements gathering sessions to document business and system requirements (i.e. security, capacity, regulatory, scalability, reliability, recovery, and audits), user stores, and refine product backlog for complex technology solutions under limited guidance- Plan: performed project management duties to included cost and fiscal management, process implantation and management, resource and vendor management, and release planningDesign & Development- Analysis: utilized Microsoft Azure to document and groom new product features and changes using visual mock-ups, established use cases, and testing criteria- Design: collaborated with cross-functional teams to design technology solutions that took into consideration architecture, business requirements, and industry trends- Build: work with cross functional team to identify risks, remove blockers, support scheduled deliverables- Test: participated in user acceptance testing (UAT) and bug tracking with - Deploy: ensured end-users were properly trained and the proposed value proposition was actualized in accordance to the organization's strategyNotable Product Outcomes- implemented a digital signature capture API feature that reduced check-out times by 10 seconds- designed a solution to automate the identification of ineligible prescriptions, resulting in improved process efficiency for pharmacy staff- facilitated ADA compliance for the entire site to mitigate legal risks identified by auditors