• Co-Founder and board member of the Microsoft innovation partner CloudScale• Lead a practice focused on Cloud Productivity, Cyber Security and Infrastructure that specialize in architecture and design of Office 365 and Azure (IaaS+PaaS) Solutions for enterprise clients• Actively participate in the acquisition and retention of the enterprise client sales pipeline via development and continuation of strategic relationships• Lead road-mapping and strategy sessions with enterprise clients (CxO-level) in order to drive innovation within an organization while simultaneously reaching that organization's business goals• Provide program leadership and oversight for large enterprise migrations and M&A projects• Develop and deliver training programs to drive end user adoption and operational excellence• Manage a pre-sales engineering team, creating custom pre-sales presentations and Statements of Work (SOW) while actively participating in the entire enterprise sales cycle• Generate co-sell strategies and develop relationships with Channel Partners (such as Microsoft) in order to create successful engagements that benefit multiple partners and the end client

• Deliver highly specialized proactive and reactive technical solutions to Microsoft enterprise clients• Build PowerShell scripts to automate customer day-to-day functions in order minimize operational overhead• Creation of technical infrastructure and implementation plans used to lead enterprise projects• Migrate enterprise clients to the Microsoft cloud (Office 365, Azure) through configuration of DirSync, ADFS, Azure AD, and Microsoft Hybrid solutions (Exchange, SharePoint, etc.)• Leverage technical troubleshooting skills to resolve customer issues that are deemed critical situations or highly political and require immediate dispatch to customer site• Develop and deliver training intellectual property for both internal and external consumption (including 3-4 day workshops that include slide decks and interactive labs), therefore enhancing technical expertise of engineering peers and also driving services revenue for the organization• Actively participate in team support by proposing and implementing solutions• Assist in developing strategic relationships with clients by working with Technical Account Managers and Account Executives• Provide guidance to customers for technical migrations and environment optimization

• Troubleshooting and resolution of expert-level Exchange and Active Directory issues for Microsoft's Office 365 hosted solutions in a 24x7 support center• Built PowerShell scripts to automate deployment and resolutions for large server aggregates• Build troubleshooting guides and provide guidance for Tier 3 engineering and peer groups• Document troubleshooting steps and create incident reports for root-cause analysis, which is subsequently used for automation of resolution in a DevOps manner

Consulting on Virtual Apps of Microsoft App-V 4.5. Troubleshooting and resolution of App-V issues and deployment. Sequencing and packaging of virtual applications.

Various IT responsibilities, including experience with: Lotus Notes/Domino Admin, Softgrid/Softricity (4.2) Application Virtualization, CAD Programs, Active Directory Mangement, GPOs, VPN, WDS, and SharePoint.

Desktop and Junior System Admin support position. Installation and troubleshooting of Autocad 2005/08, SmarTeam, Citrix apps, and VPN applications. Server management includes: License servers, WSUS, Blackberry Enterprise Server, Exchange, file host administration, Symantec Anti-Virus, Active Directory, Ghost server.

Supported CATIA, ENOVIA, IVT, and other aerospace design platforms. Exchange/Outlook setups, Active Directory account management, IT asset control, and VPN troubleshooting.