Austin Craig Email & Phone Number

Muncie, IN, US

Muncie, Indiana, United States

Westerville, Ohio, United States

• Meet with clients about events, pricing, and availability
• Discuss planning for the event (Music, Announcements, etc.), negotiate price and expectations for the event, and draft contracts if necessary
• Provide music, equipment, and lighting for approximately 45 events

Muncie, Indiana

• My time at Union Chapel taught me the value of a team and the importance of relying on the strengths of others. I tend to do everything on my own, but when I stepped into this role, I realized there was no way I could.
• Coordinating the planning, management, and delivery of all audio, video, and lighting systems for three, weekly worship services, four in-person venues and online streaming for approximately 2000 person membership.
• Completing a thorough analysis of existing audio, video, and lighting system, and presenting a recommendation to senior leadership to secure a 50% increase in funding to remodel system for sustainability, reliability.
• Effectively recruiting, training, and managing 38 employees, interns, and volunteers with a wide range of skills, commitments, and ages to assume various roles including leadership on the production team.
• Actively servicing and collaborating with six departments in the pastoral staff for significant events like SERVE, Community Service Day, and Party in the Parking Lot that actively reach the population of Muncie.
• Managing annual department budget including significant audio, video, and lighting upgrades.

Muncie, Indiana, United States

• Assisting each week in preparation for each week’s services
• Being available and accessible every weekend providing technical support during services

Muncie, Indiana Area

• Troubleshoot software issues and/or diagnose hardware malfunctions (both Mac and PC) prescribing the best solution based on information provided for 10 students daily
• Record and document all interactions with clients and their computers in online ticketing system
• Adhere to Ball State protocol when working with client’s personal property

Muncie, Indiana, United States

• Analyze operations schedule to determine priority rooms for set-up/tear-down rooms, interpret diagrams for room set-up and ensure patrons follow University protocol
• Provide technical support for Audio/Visual equipment in 20 regularly used rooms
• Perform lounge counts/operation reports and secure building each shift

Indianapolis, Indiana, United States

• Streamlined customer order and inventory systems to assure accuracy and eliminate costs due to inaccurate inventory levels
• Develop system and communications with clients for non-working and warranty requests
• Verify 80 outbound customer shipments daily for order accuracy, labeling, and routing requirements

Master'S Degree, Information And Communication Sciences

Bachelor'S Degree, Accounting