Amber Adams Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Greater New York City Area

Greater New York City Area

New York, NY

• Created 25% of the daily value at the top-rated escape room business in New York City.
• Coordinated unique building experiences lasting 60-90 minutes each for families, groups of friends, and corporations.
• Monitored teams through cameras and microphones, judged customer progress, gave guidance using verbal and written communication channels, and ensured protection of business assets.
• Ensured each room was efficiently and accurately reset to company standards between each game.

New York, NY

• Coordinated and executed multiple corporate catering events each day of up to 200+ attendees.
• Supervised teams of 4 to 6 people to prepare, transport, and serve food.
• Guided training and development for new hires to ensure high quality service standards.
• Estimated amounts of food to prepare using historical data, reducing daily waste by up to 10% and maximizing revenue.
• Processed approximately $7000 in invoices each week.
• Monitored food and materials to ensure compliance with health and safety codes when off-site.

Rockwall, Texas

• Was the first customer point of contact for a firm rooted in the community while also taking on larger projects, both by request and by initiative.Selected Project Experience:
• Created a New, Better Organizational System; Saw poor data filing and revamped both digital and physical systems which increased data security and shortened the time needed to find information by an average of over 50%.
• Streamlined the New Customer Acquisition Process; Improved the time needed to gather and store customer information and generate quotes from various insurance companies by 20%.
• Consulted Customers about Recovery from Four $1 Billion, One $2 Billion Storm Systems; Worked overtime to take claims, modify customer information, provide instructions and advice, and comfort and help impacted.

Bachelor Of Science (B.S.), Business, 3.589

Activities and Societies: Actuarial Society, Pride Corp, College Libertarians, Games Club Concentrating in Statistics and Finance. Spent.

Education record

Activities and Societies: Academic Decathlon, Model United Nations Received highest honors and graduated second out of 514 graduating.