Aadarsh Singh Email & Phone Number

Brantford, ON, CA

Brantford, Ontario, Canada

• As a Manager in Training at Roofmart, I'm developing skills in key areas of branch operations and for other Strategic roles. My experience includes:
• Branch Operations-Overseeing logistics, shipping/receiving, and safety protocols.
• Inside Sales-Handling customer service, order processing, and walk-in assistance.
• Inventory Management-Managing dispatch, delivery, and fleet operations.
• Product Knowledge-Engaging with vendors and learning about roofing materials.
• Customer Sales-Building customer relationships and managing pricing and credit.

Brantford, Ontario, Canada

• Optimized payment process for high-volume transactions, reducing checkout time.
• Fostered customer loyalty through personalized service, increasing repeat business.
• Mastered product knowledge to enhance customer consultations, increasing upsell rates.
• Elevated customer onboarding satisfaction, evidenced by a 15-point lift in NPS (Net Promoter Score).
• Revamped client communication protocols, leading to a 10% surge in customer satisfaction ratings

Mumbai, Maharashtra, India

• Collaborated with cross-functional teams to improve customer-facing processes, leading to a 5% improvement in service delivery.
• Identified inefficiencies in door maintenance processes within the Rolling Stock Division.
• Facilitated communication and collaboration between the door department and other divisions.
• Was the number one intern out of the three interns who were doing the internship.

Postgraduate Diploma, Strategic Global Business Management Specializing In Business And Data Analytics

Bachelor Of Technology - Btech, Mechanical, A

Diploma Of Education, Mechanical, A