International Customer Service Coordinator
CurrentResponsible for attending Iscar Subsidiaries in Europe, Asia and Latin America. Answering calls and inquiries to assure customer's satisfaction. SQL and Power Queries reports.
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Dawson Arruda∴ Bsc (Econ) is listed as Customer Service Coordinator| English | Spanish | Portuguese at ISCAR Headquarters, a with 939 employees, based in Nahariyya, North District, Israel. AeroLeads shows a matched LinkedIn profile for Dawson Arruda∴ Bsc (Econ).
Dawson Arruda∴ Bsc (Econ) previously worked as International Customer Service Coordinator at Iscar Headquarters and Procurement Specialist at Adda Trade. Dawson Arruda∴ Bsc (Econ) holds Postgraduate Degree, International Business/Trade/Commerce from Faculdades Metropolitanas Unidas.
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20+ years of proven experience in Customer Relationship Management (CRM) in both inside and outside sales roles. Excellent spoken and written communication with fluent presentation skills in English, Spanish and Portuguese. Hebrew, intermediate. French and German basic conversation.Strong negotiation, Conflict resolution, International Trades Fairs as Exhibitor, Experience abroad, Ability to motivate sales teams with resilience when working under pressure. Availability to travel abroad.My other skills are: Sales-team leadership, Strategic planning, Problem solving, Customer Support, Revenue generation, SAP R/3 BO/BW user, Influencing skills, Ability to persuade clients, Entrepreneurial spirit, Good relationship.Know-how in the following Industry segments:Electrical-electronic manufacturing, Banking, foods and beverages, Automotive, industrial and mining, Telecommunication, Construction, Residential security alarms and CCTV.
Listed skills include Sales, Business Development, Customer Service, Sales Management, and 17 others.
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A career timeline built from the work history available for this profile.
Migdal Tefen, North District, Israel
Responsible for attending Iscar Subsidiaries in Europe, Asia and Latin America. Answering calls and inquiries to assure customer's satisfaction. SQL and Power Queries reports.
Israel
ADDA Trade acts in the market as Procurement for:• Aluminum Scrap and other non-ferrous metals.• Polycarbonate sheets and panels and other raw materials.We always work under contract and for a greater credibility and guarantee, we manage vendor relationships and oversee order placement in the entire process, from negotiation, material separation, container stuffing until sealing and dispatching it.By sending pictures and/or making video calls during the entire process… Show more ADDA Trade acts in the market as Procurement for:• Aluminum Scrap and other non-ferrous metals.• Polycarbonate sheets and panels and other raw materials.We always work under contract and for a greater credibility and guarantee, we manage vendor relationships and oversee order placement in the entire process, from negotiation, material separation, container stuffing until sealing and dispatching it.By sending pictures and/or making video calls during the entire process, we assure that the materials and products meet the contracting company’s specifications. Show less
Sorocaba, São Paulo, Brasil
Prospecting leads and present KPI (Key Performance Indicators) to the Sales Director on CRM system. Customer visiting. Leadership of 12 outside SDR's. Sales-revenue USD 1.8 million in the period.
Sorocaba E Região, Brasil
Strategical support for more than 30 accredited re-sellers. Presentations, training and product demonstrations. Negotiation of pricing and payment terms always focused on sales targets.
Campinas Area, Brazil
Responsible for supervising 16 resellers nationwide in both sell-in and sell-out. Sales Proposals, Purchase Orders and Contracts administration as the main role. Over USD 3.5 sales-revenue in the period.
Sorocaba Area, Brazil
Negotiating prices with suppliers, meet clients in person, phone calls to ensure customer satisfaction and to potential customers. Strive to meet a monthly sales goal.
Sorocaba Area, Brazil
Supervising a sales door-to-door team of 15 collaborators performing more than 80 daily visits for campaigns of CCTV and security products. Work under constant pressure with dynamism, resilience and motivation to delivery results.
Caxias Do Sul Area, Brazil
Leading a team of 12 SDR's. Visits to construction sites on a daily basis. Responsible for 30% sales revenue increasing in a short period of 9 months.
Sorocaba Area, Brazil
Sales representative of the entire sales cycle from customer prospection until after-sales. Conquest of over R$ 1 million-revenue in Vinyl window frames in a market predominantly dominated by Aluminum ones.
Sorocaba Area, Brazil
Responsible for attending customers in Caribbean and Latin America region. Cost and delivery times management with Business Units around the world. SAP system reports BW / BO.
Sorocaba Area, Brazil
Contact with customers in Ecuador, Colombia, Chile, Venezuela, Argentina, Uruguay and Peru. SAP System from business proposals to invoices. Presentation of seminars, product demos and training end-users or colleagues as needed basis. SWOT Analysis program multiplier.
São Paulo Area, Brazil
Inside and outside sales. Participation of International Trades Fairs as Exhibitor. Developing of new domestic and international raw material suppliers.
Brisbane, Queensland, Australia
Cleaning services at the companies buildings.
São Paulo
Call center attending approximately 150 customers in a 6-hours shift. "Fearless Cold callings" for agressive sales campaigns with a high level of pressure for results.
São Paulo Area, Brazil
Implementation and dissemination of new products on the market. Internal support for Sales team.
São Paulo Area, Brazil
Responsable for commercial proposals in the participation of Public Bids. Leading a sales team of 7 colleagues. Leverage sales amount despite of 80% of staff reduction.
Other employees you can reach at iscar.com. View company contacts for 939 employees →
Roman Meltser
Colleague at Iscar HeadquartersNorth District, Israel
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YK
Yair Koren
Colleague at Iscar HeadquartersGilon, North District, Israel
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EG
Elena Gloria
Colleague at Iscar HeadquartersDallas, Texas, United States
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TR
Tali Rock
Colleague at Iscar HeadquartersNorth District, Israel
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Avigail Biton
Colleague at Iscar HeadquartersMaalot Tarshiha, North District, Israel
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JJ
Joshua Joshua
Colleague at Iscar HeadquartersAcre, North District, Israel
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JH
Jony Hait
Colleague at Iscar HeadquartersMaalot Tarshiha, North District, Israel
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YK
Younis Khorshid
Colleague at Iscar HeadquartersNahariyya, North District, Israel
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YI
Yafim Itkin
Colleague at Iscar HeadquartersIsrael
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MA
Marutz Anghel
Colleague at Iscar HeadquartersMadrid, Community Of Madrid, Spain
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International Sales Negotiation Techniques
Quick answers generated from the profile data available on this page.
Dawson Arruda∴ Bsc (Econ) works for ISCAR Headquarters.
Dawson Arruda∴ Bsc (Econ) is listed as Customer Service Coordinator| English | Spanish | Portuguese at ISCAR Headquarters.
Dawson Arruda∴ Bsc (Econ) is based in Nahariyya, North District, Israel while working with ISCAR Headquarters.
Dawson Arruda∴ Bsc (Econ) has worked for Iscar Headquarters, Adda Trade, Bazze Pvc, Grupo Ibrap, and Grupo Tigre.
Dawson Arruda∴ Bsc (Econ)'s colleagues at ISCAR Headquarters include Roman Meltser, Yair Koren, Elena Gloria, Tali Rock, and Avigail Biton.
You can use AeroLeads to view verified contact signals for Dawson Arruda∴ Bsc (Econ) at ISCAR Headquarters, including work email, phone, and LinkedIn data when available.
Dawson Arruda∴ Bsc (Econ) holds Postgraduate Degree, International Business/Trade/Commerce from Faculdades Metropolitanas Unidas.
Dawson Arruda∴ Bsc (Econ) is listed with skills including Sales, Business Development, Customer Service, Sales Management, Account Management, Marketing Strategy, Management, and Product Development.
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