Adedotun Adeyemi Email & Phone Number

Working on all things cloud, infrastructure and security to drive productivity and efficiency.

Lagos, Nigeria

• Validated client packages and analyzed log reports for validation issues.
• Analyzed YAML files for Out-Of-Box tests to ensure packages ran as desired in intended environments.
• Supported automated builds, deployments, and configurations to streamline project delivery.

Lagos, Nigeria

• Provided expert technical assistance to end-users, resolving complex issues associated with Microsoft 365 applications, Azure Active Directory, and Microsoft Exchange, achieving a resolution rate exceeding 85%.
• Collaborated with Level 1 support to escalate and tackle critical incidents promptly, ensuring minimal downtime and maximum customer satisfaction.
• Conducted in-depth troubleshooting and root cause analysis to resolve recurring issues and implement preventative measures.
• Supported and executed mailbox migration projects to Microsoft 365, ensuring seamless transitions and minimal disruption to business operations.
• Provided and modified scripts resulting in a 50% reduction in execution time for Microsoft Exchange and Azure tasks.

• Configured, installed, and managed computer networks and IP telephony infrastructure.
• Performed root-cause analysis and fault diagnosis of IP network issues.
• Configured and maintained network devices, including routers, switches, and firewalls, following best security practices and industry standards.
• Collaborated with senior network engineers on complex projects, gaining exposure to advanced networking technologies and methodologies.
• Liaised with third-party service providers to ensure optimal network services for clients.

Bachelor'S Degree, Computer Systems Networking And Telecommunications

Postgraduate Diploma, Cybersecurity