Aadhil M Email & Phone Number

Coimbatore, Tamil Nadu, India

Requirement Gathering from clients.Project Management in all aspects of on-line reporting implementation and developments including stakeholder management across both internal and external teams.Ensure Client service level Agreements (SLA).Proactively own and manage high touch client relationship and single point of contact for all issues.Creation and execution of SQL queries in the Database to retrieve data for reports and analysis.Production Support for Dolphin Application… Show more Requirement Gathering from clients.Project Management in all aspects of on-line reporting implementation and developments including stakeholder management across both internal and external teams.Ensure Client service level Agreements (SLA).Proactively own and manage high touch client relationship and single point of contact for all issues.Creation and execution of SQL queries in the Database to retrieve data for reports and analysis.Production Support for Dolphin Application which is a capital market clearing and settlement system.Provide business training on existing and newly developed features. Raising Change Request with all the implementation plans and planning the release.Perform user acceptance testing on the newly developed features in the application.Ensure the timely and successful delivery of solutions according to client needs and objectives. Show less

Mumbai

Requirement Gathering from clients.Collaborating with internal departments to facilitate client need fulfillment.Client Coordination and Product Support for Dolphin Application which is a capital market clearing and settlement system to cater Institutional and retail stock brokers.Communicating with clients to understand their needs and explain the product value.Serve as the main point of contact in all matters related to client concerns, needs and build a strong relationship… Show more Requirement Gathering from clients.Collaborating with internal departments to facilitate client need fulfillment.Client Coordination and Product Support for Dolphin Application which is a capital market clearing and settlement system to cater Institutional and retail stock brokers.Communicating with clients to understand their needs and explain the product value.Serve as the main point of contact in all matters related to client concerns, needs and build a strong relationship with the client.Raising Change Request with all the implementation plans and planning the release.UAT Testing and Deployment.Ensure the timely and successful delivery of solutions according to client needs and objectives.Maintaining updated knowledge of company products and services.Delivering product demonstration to the client.Generate progress reports for clients and senior leaders within the organization.Regular update and maintenance of a tracker sheet with all the requirements and the bugs in the system which had been reported along with the JIRA tickets which had been raised. Show less

Coimbatore, Tamil Nadu, India

Master Of Business Administration - Mba, Operations Management, Cgpa-8.8

Design Thinking

Bachelor Of Engineering - Be, Mechanical Engineering, Cgpa-7.36

Hsc And Sslc