● Taking charge of pre-coding tasks, including detailed requirements gathering, crafting comprehensivedata analysis reports, and preparing presentations accordingly.● Proficiently preparing comprehensive 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗦𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 (𝗦𝗥𝗦) to establish arobust foundation for software development projects.● Facilitating communication within the Bangladesh Army units, serving as a key contact for softwaresupport.● Using 𝗝𝗜𝗥𝗔… Show more ● Taking charge of pre-coding tasks, including detailed requirements gathering, crafting comprehensivedata analysis reports, and preparing presentations accordingly.● Proficiently preparing comprehensive 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗦𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 (𝗦𝗥𝗦) to establish arobust foundation for software development projects.● Facilitating communication within the Bangladesh Army units, serving as a key contact for softwaresupport.● Using 𝗝𝗜𝗥𝗔 𝗮𝗻𝗱 𝗔𝗦𝗔𝗡𝗔 for precise project tracking in software development, ensuring transparencyand meeting the deadline.● Creating Visual Content (Graphics Design) for advertisement across the Army including videoprocessing and production using various tools like 𝗔𝗱𝗼𝗯𝗲 𝗔𝗳𝘁𝗲𝗿 𝗘𝗳𝗳𝗲𝗰𝘁𝘀, 𝗙𝗶𝗹𝗺𝗼𝗿𝗮, 𝗔𝗱𝗼𝗯𝗲 𝗣𝗵𝗼𝘁𝗼𝘀𝗵𝗼𝗽, 𝗮𝗻𝗱 𝗖𝗮𝗻𝘃𝗮. Show less

● Provide adequate training to 𝟭𝟮+ 𝘀𝘁𝗮𝗳𝗳 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝗮𝗻𝗱 𝟮𝟬+ 𝗷𝘂𝗻𝗶𝗼𝗿 𝟯𝗿𝗱 𝗽𝗮𝗿𝘁𝘆 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 (Both from Bangladesh and India) in internal web functions, including steps on how to host live rooms and engage audiences.● Team lead and implement plans to achieve the target through various projects and daily programs.● Boosting sale volume by finding and approaching potential leads, promoting offers, and onboarding them accordingly.● Keep the relationship… Show more ● Provide adequate training to 𝟭𝟮+ 𝘀𝘁𝗮𝗳𝗳 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝗮𝗻𝗱 𝟮𝟬+ 𝗷𝘂𝗻𝗶𝗼𝗿 𝟯𝗿𝗱 𝗽𝗮𝗿𝘁𝘆 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 (Both from Bangladesh and India) in internal web functions, including steps on how to host live rooms and engage audiences.● Team lead and implement plans to achieve the target through various projects and daily programs.● Boosting sale volume by finding and approaching potential leads, promoting offers, and onboarding them accordingly.● Keep the relationship with 𝗞𝗢𝗟 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 by talking to them directly to do the sales job.● Administer the full lifecycle of hosting a live room with KOL clients and maintain good liaison with them to boost further marketing.● Achieved the targeted level of 𝗶𝗺𝗼 𝗰𝗹𝗶𝗲𝗻𝘁 𝘁𝗿𝗮𝗳𝗳𝗶𝗰 𝗯𝘆 𝟴𝟳%. Show less

● Conduct research and analyze potential customer's data to create appropriate offers and packages.● A direct approach to potential customers to find their needs and design products accordingly.● Reviewed the customer's feedback and suggested ways to improve the processes and customer service levels.● Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.● Successfully helped… Show more ● Conduct research and analyze potential customer's data to create appropriate offers and packages.● A direct approach to potential customers to find their needs and design products accordingly.● Reviewed the customer's feedback and suggested ways to improve the processes and customer service levels.● Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.● Successfully helped disburse over 𝟭𝟬𝟬 𝗦𝗠𝗘 loans during the first phase of ShopUp's e-loan program across Dhaka city.● Also, reduced the number of loan defaulters by 𝟭𝟯% 𝗱𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗺𝗼𝗻𝘁𝗵 𝗼𝗳 𝗦𝗲𝗽-𝗢𝗰𝘁-𝗡𝗼𝘃 𝗼𝗳 𝟮𝟬𝟭𝟵 along with 3 junior members of my team. Show less

● Read and analyze print media to source potential leads and approach them through cold calling and email/SMS● Onboarding clients to Bikroy's job portal by giving them exciting offers and packages including free advertisement on Bikroy's paid site and free memberships.● Regular field visits to the targeted sites to enlarge the database and find new clients and opportunities.● Inform upper management of problems and progress via engaging and artful presentation.● Managed complex… Show more ● Read and analyze print media to source potential leads and approach them through cold calling and email/SMS● Onboarding clients to Bikroy's job portal by giving them exciting offers and packages including free advertisement on Bikroy's paid site and free memberships.● Regular field visits to the targeted sites to enlarge the database and find new clients and opportunities.● Inform upper management of problems and progress via engaging and artful presentation.● Managed complex contract negotiations and communication with legal professionals.● Successfully collected 𝗼𝘃𝗲𝗿 𝟯𝗸 𝗽𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹 𝗹𝗲𝗮𝗱𝘀 within four months at Bikroy.com. Show less

● Manage large amounts of incoming calls, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.● Keep records of customer interactions, process customer accounts, and file documents.● Promote company offers and packages through outbound calls.● Conferred with sales teams and team leaders to communicate targets, boost revenue, and improve promotional strategies.● Conduct quality assurance surveys with customers and provide… Show more ● Manage large amounts of incoming calls, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.● Keep records of customer interactions, process customer accounts, and file documents.● Promote company offers and packages through outbound calls.● Conferred with sales teams and team leaders to communicate targets, boost revenue, and improve promotional strategies.● Conduct quality assurance surveys with customers and provide feedback to upper management.● Nominated as the 𝗕𝗲𝘀𝘁 𝗡𝗣𝗦 (𝗡𝗲𝘁 𝗣𝗿𝗼𝗺𝗼𝘁𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁) 𝗵𝗼𝗹𝗱𝗲𝗿 of march, 2014 at Grameenphone. Show less