• Successfully managed customer communication and relationship with large telecom operators, resulting in the retention of clients and winning of over $500,000 in business• Designed solution architecture for 99.999% availability and implemented load balancing, active-active high availability, SSL/TLS encryption, and microservices for scalability• Achieved customer satisfaction through design of robust and secure system• Deployed and managed applications on Google Cloud Platform, including use of Django, Flask, and Google APIs• Wrote and documented functional specification, integration document, API documentation, UAT documents, and end-user guide, and provided continuous testing using Selenium and pytest frameworks• Led a team of 5 in the management, operation, and support of low-latency solutions• Worked within an Agile development process.

• Developed a facial Biometric Solution with backend in Python Flask, TensorFlow, and Google API with Document verification, OCR, and one-to-one Facial Matching and Liveness detection (99% accuracy) capability. • Liaised with Government Authorities & regulators, Telecom operators, Banks, and Fintech companies to ensure the successful development of the solution.• Successfully designed and implemented the solution resulting in increased security for users' data. • Designed and developed a cross-platform application (Front-end) on Ionic Framework using AngularJS.• Developed backend of the application using the flask framework, resulting in a 15% increase in efficiency. Wrote RESTful APIs for various application verticals.• Successfully accessed data from different suppliers using Restful APIs, resulting in increased efficiency.

• Developed a Linux-based OS that works on Bare-metal, Virtualized, and Cloud environments for a telecom operator.• Work across functional (development/testing, deployment, systems/infrastructure) and project teams to ensure continuous operation of build and test systems.• Proficiently troubleshot simple and complex technological issues for different assigned projects, achieving over 95% customer satisfaction rate.• Configured MySQL Oracle group cluster for Database nodes ensuring High-availability, Automatic failover, and Self-healing in Master-Master and Master-Salve configuration.• Performed RDBMS Tuning to ensure low latency in API response time. Wrote bash script to deploy health checks and other ad-hoc tasks.