Aditya Halder Email & Phone Number

Australia

Bangalore

Title : Technology LeadClient : Intel Corp(US)Role : • Hands on experience for MECM central administration site (CAS), Primary Sites (PS) & Secondary Site (SS) version upgrade.•High Availability(HA)Setup for CAS Server & Site Server Promotion.•Hands on experience on CAS DB Migration/Content Library Migration/Service Connection Point(SCP)/Reporting DB and Role Migration to Remote Server.• Experienced in MECM Primary Site Database migration from old hardware to new hardware.• Health check on MECM servers and remediation.• Managing MECM Clients in the environment and Fix software distribution issues on Distribution Point.• Experience in Driver Package and Task Sequence Creation.• Knowledge on creating custom SQL queries, WQL queries and SSRS (Reporting service) reports to build custom reports. • Knowledge on VMSS setup, Configuration and Connection point migration from CMG Classic Cloud Service.• Hands on experience on MECM Environment Decommissioning. • Experience in creating groups, importing devices in groups, creating and deployment Win32 apps, deploying script on Microsoft Intune and troubleshooting the deployment.• Managing incident, problem and change Management through ServiceNow.

Kolkata, West Bengal, India

Title : System Administrator (Application Imaging and Packaging (AIP))Client : The Co-operative (UK)Role : • Hands on experience for SCCM version upgrade, Clients version upgrade and Windows feature upgrade.• Managing the SCCM hierarchy, Site Backup, Database backup and Site Maintenance.• Ensuring WSUS sync is working fine, hence downloading and deploying Software Updates through Software Update Point (SUP)• Patch Management - Applying Windows Updates on a monthly basis.• Created packages, collections and advertisements for software deployments.• 3rd Party Package Creation for Adobe Reader DC on Monthly basis using adobe customization tool.• Inject software updates to the active Windows Image (WIM) using SCCM Offline Servicing.• Monitor, Diagnose and remediate Server Problems.• Client installation and troubleshooting.• Used SCCM Client Center as a 3rd party tool to connect to clients and remotely work on them.• Managing SCCM Management Point, Distribution Point’s, Boundary’s, Baseline Configuration and Item.• Knowledge on upgrading the ADK, Boot Image and Operating System Deployment.• Incorporate 3rd Party application to the existing Task sequence as a part of dynamic imaging.• Managing SCOM Alerts and having Scripting Knowledge in Windows PowerShell and VB Script. • Good Understanding of Modern workspace concepts like Evergreen.• Knowledge on Cloud Management Getaway (CMG).• Managing incident Management through HEAT. • Ensure timely service delivery for Incident Management & Change Management tickets within the defined SLA standards.

Kolkata

Title : Tech Lead ( ITIS End User Computing Systems ) Client : Own Infrastructure SupportRole : • Responsible for infrastructure support for all server related issues for Cognizant Academy• Managing & maintaining Microsoft App-V infrastructure for Cognizant Academy• Package creation for App-V, MECM Client installation and troubleshooting.• Windows Server installation, deployments, and troubleshooting.• Installed and configured an Active Directory Domain Controller on training LAB environment. Creation & delegation of user permissions.• OS patch deployment through the SCCM/MECM server.• Monitoring of system compliance in McAfee EPO server. User addition & deletion, machine & user recovery in EEPC.• Leading desktop service operation as a lead, Analyze / Review and provide the solution for improvement for the team based on performance data with help of various Microsoft excel utilities.• Ensure timely service delivery for Incident Management & Change Management tickets within the defined SLA standards. Responsible for driving the team for urgent deliverables.• Problem management analysis & implement process improvement.• Implemented automation through scripting to reduce human effort & error. • Creation of necessary reports or documentation related to the project as per requirement.• Processing software/hardware allocation requests through Phoenix. • Managing incident Management through BMC Remedy. • Taking an active part in Desktop Refresh activity maintaining workstation lifecycle

Kolkata Area, India

Kolkata, West Bengal, India

Title : Desktop Support Engineer (Network & System Services(NSS))Client : Cognizant Technology Solutions Role : • Addressed and resolved numerous technical issues and managed ongoing system support.• Technical support services for Operating Systems, and Different Application software.• Managing, maintaining & Monitoring Antivirus client system for desktops using McAfee.• Troubleshoot and resolve issues via remote control (Dame Ware, Push VNC & live Meeting) and over telephone and if necessary, make a desk-side visit within SLA.• Installation, configuration, up-gradation and troubleshooting of different Software required for different projects• Installation, maintenance, updating patches, antivirus definitions and troubleshooting server related problems for the client’s infrastructure.• Processing software/hardware allocation requests through Phoenix.

Kolkata Area, India

B.Tech, Electronics & Communication Engineering

Higher Secondary, Science

Education record

General