Aaditya Vardhan
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Aaditya Vardhan Email & Phone Number

Manager of Operations at Wipro
Location: Hyderabad, Telangana, India 5 work roles 1 school
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Current company
Role
Manager of Operations
Location
Hyderabad, Telangana, India
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Aaditya Vardhan is listed as Manager of Operations at Wipro, a with 187350 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Aaditya Vardhan.

Aaditya Vardhan previously worked as Group Lead at Wipro Limited and Customer Service Team Manager at Amazon. Aaditya Vardhan holds Bachelor Of Technology - Btech, Information Technology from Drk College Of Engineering & Technology.

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Wipro

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Profile bio

About Aaditya Vardhan

In my career, I've had the privilege of leading and collaborating with diverse teams in the world of finance and business support. I've managed three financial operations teams, in total of 75 skilled professionals, dedicated to billing for carriers and shippers on behalf of a renowned client. Additionally, I took on the challenge of a new business support team, comprising 35 members, where I implemented streamlined processes, established essential metrics, and am currently engrossed in enhancing efficiency projects.My track record demonstrates my ability to orchestrate success. I've spearheaded three efficiency projects within the financial operations domain, masterfully coordinating with various stakeholders. These initiatives not only brought about increased efficiency but also delivered impressive cost savings, exceeding $10,000 annually for our esteemed client.Prior to my experiences in the "financial operations" realm, I made a mark at the customer service juggernaut, Amazon, where I managed dynamic teams of 20-25 individuals across multiple domains. My expertise in both finance and customer service has shaped me into a versatile professional with a keen eye for optimization and a deep commitment to delivering exceptional results.

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Wipro
Wipro
Manager of Operations
bangalore, karnataka, india
Website
Employees
187350
AeroLeads page
5 roles

Aaditya Vardhan work experience

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Manager Of Operations

Current

Hyderabad, Telangana, India

Jul 2024 - Present

Group Lead

Hyderabad, Telangana, India

Working with three financial operations teams of 75 members which handle the billing of the carriers and shippers for a reputed client.Took over a new business support team with 35 members, streamlined the process, set up metrics and currently working on efficiency projects.Successfully completed 3 efficiency projects for the financial operations team by coordinating with multiple stakeholders and saved $10k+/year revenue for the client.

Jan 2021 - Oct 2024

Customer Service Team Manager

Hyderabad, Telangana, India

Worked with teams of 15-40 members which handles amazon.in & amazon.com(US) customer queries.Have been a part of recruitment team and hired 30+ members for supporting the customer service teams for amazon.in & amazon.com.Have been a part of recruitment team and hired 30+ members for supporting the customer service teams for amazon.in & amazon.com.

Feb 2016 - Oct 2020

Customer Service Team Lead

Hyderabad, Telangana, India

Primary KRA was a assist my team of 15-20 members to deliver high quality of Customer Experience.Amazon.in was a new site, contributed in many process improvement programs.Coached 30+ associates successfully in getting promoted for higher roles.Conducted 10+ sessions with the new hires to ensure the transition on to the floor is seamless.

Jun 2014 - Feb 2016

Customer Service Specialist

Hyderabad, Telangana, India

Handled Customers issues including a few escalated contacts with best customer satisfaction.Provided cross skill support for other skills like Kindle team, Digital Team, NA Chats team, etc. during the peak times.Was the first POC of contact for the floor in absence of Team Leader for any process related issues.Worked as a "Interim Team Leader" for 10 months.Was awarded "Star Performer" for my exceptional performance during July 2012.

Oct 2011 - Jun 2014
Team & coworkers

Colleagues at Wipro

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1 education record

Aaditya Vardhan education

  • Drk College Of Engineering & Technology
    Drk College Of Engineering & Technology
    Information Technology
FAQ

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What company does Aaditya Vardhan work for?

Aaditya Vardhan works for Wipro.

What is Aaditya Vardhan's role at Wipro?

Aaditya Vardhan is listed as Manager of Operations at Wipro.

Where is Aaditya Vardhan based?

Aaditya Vardhan is based in Hyderabad, Telangana, India while working with Wipro.

What companies has Aaditya Vardhan worked for?

Aaditya Vardhan has worked for Wipro, Wipro Limited, and Amazon.

Who are Aaditya Vardhan's colleagues at Wipro?

Aaditya Vardhan's colleagues at Wipro include Bishal Bhattacharjee, Soumya Ranjan Behera, Vivek Satpute, Sushma Srinivasa, and Shaju Francis.

How can I contact Aaditya Vardhan?

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What schools did Aaditya Vardhan attend?

Aaditya Vardhan holds Bachelor Of Technology - Btech, Information Technology from Drk College Of Engineering & Technology.

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