Ahmed Hussain Aafaq Mohammed Email and Phone Number

 Working as a Technical Lead for Standard Setups Engineering Network Team. Have good hands-on experience in configuring and installing Cisco Nexus 9000 C93108TC-FX Chassis, configuring Access Layer Vlan Creation on L2 Switches, Creating Switch Virtual Interface on Distribution L3 Switches, Creating LACP Port Channels and configuring ports as per the requirement from different teams Configuring helper ip addresses and Multicasting on SVI’s. Configure and verify an IPSec site-to-site VPN with pre-shared key authentication using SDM Was involved in Migration activity of Cisco catalyst legacy switches 6500 to Nexus 2k,5k, 9k Series switches  Allocating and Reclaiming IP’s from the Infoblox IPAM tool. Working on incidents and escalating the issue to the right team so as to resolve the incident within the SLA. Responsible for creating reports such as Weekly Report and Monthly Report sending to the Northern Trust higher management Created standard documentations, flowcharts and KB articles in service now as per the requirement of the partner.

 Working as Level 2 Engineer in NOC, responsible for resolving Network (Voice, Video & Data) faults within predetermined time frames and taking ownership for faults which need to be escalated. Experienced in provisioning network services such as Broadband, IPTV & analog IP phones Experienced in provisioning home services in different network solutions such as Packet Front ASR, Cisco switches (ME3400), Zhone MSAN solution, Huawei Solution and Ericsson GPON solution Configuration of Access ports, Vlans and policies Administration of QIP, IP management system. Adding subnets, DHCP servers Provisioning of different kinds and models of CPEs such as Tilgin, Huawei Xavi, Pirelli, Zhone, Mediatrix, Ericsson ONT and World Wide Packets on both copper and fiber uplinks Provisioning of VoIP services in different platforms such as BTS soft switch, Marconi soft switch & Nortel Networks, conversion of MGCP & SIP lines (vice-versa) IPTV Headend using the software tools Tandberg TV, Latens High Definition MSTV Headend using the software tools OBI. Responsible for resolving all the TTs (trouble tickets) coming within SLA period Providing training to new Joiners and assisting them in performing Trouble shooting. Responsible for escalating the issues faced during Trouble shooting and Coordinating with Field Engineers, Tier 3 and other groups for resolution of Faults until issue is resolved Configuring ports , policy maps on Packet Front’s ASR (Advanced Services Router) Hands on experience on i3 micro technology and Operax to provide industry standard solution for guaranteed end-to-end Quality of Service for triple play communications Configuring Mediatrix IP network gateway which is easily configurable and remotely manageable SIP communication server and unit manager Voicemail integration Configuring IPTV,MSTV provisioning & activation (Tandber

 Responsible for configuring and troubleshooting Cisco routers. Responsible for configuring IP Addresses, Subnet Mask, and gateway Addresses on routers. Trouble shooting routing protocols. Maintaining Windows server 2003. Providing Hardware and network support for multi-vendor Intel Based desktop systems. Responsible for installation and support of operating systems like Windows 2003, XP, 98. Installing and configuring of Active directory, DHCP, DNS. Responsible for installation, maintaining and troubleshooting of systems in LAN and WAN. Crimping of straight cable and cross cable ( Cat 5 e ) Configuring network printers. Responsible for Installation, troubleshooting in MS Outlook, Outlook express and web mail. Performing regular backup using Net backup. Creating FTP users integrated with active directory, to access secured data anytime to upload or download data from anywhere. Installed ISA server 2004 to block mailing websites and many other purpose. Responsible for Mail management, to maintain a secure outlook of the organization free of virus mails. Responsible for Company’s website management by creating, updating and deleting the information required on the website.  To create the daily and periodic reports as required