Aafreen Shaikh Email & Phone Number

United Arab Emirates

As an HR Executive, I manage a variety of tasks that support the smooth functioning of the human resources department. My responsibilities include recruiting, onboarding new employees, managing employee records, and ensuring compliance with labor laws. I also handle employee relations, address grievances, and assist in the development of HR policies to maintain a positive work environment. Additionally, I oversee the visa process for employees, ensuring that all documentation is accurate and submitted on time. I collaborate with management to support organizational goals, workforce planning, and employee performance evaluations.

Dubai, United Arab Emirates

Mumbai, Maharashtra, India

As a Customer Care Associate, I ensured a positive experience for customers by addressing their inquiries, resolving issues, and building strong relationships. My role involved proactively managing customer satisfaction, providing product or service information, and occasionally identifying opportunities to enhance the customer experience. In contrast, when I worked as a Customer Support Representative, I focused primarily on troubleshooting, resolving technical problems, and responding directly to customer requests through phone, email, or chat.

Mumbai, Maharashtra, India