Andrea Hay Email & Phone Number

Stafford, VA, US

Spotsylvania, VA.

 Effectively carried caseload equivalent to both Senior Workers and Family Services Specialist II/III.  Performed case management, family assessments, intervention and/or counseling, crisis response involving situations such as abuse, neglect, or exploitation of children and/or other individuals at risk.  Investigated allegations of abuse or.

Virtual/Tele-work

• Source and screen applicants for consideration of job vacancies with partnering companies
• Assess military spouse and veteran applicants, resumes, skills, knowledge and capabilities via email and telephone interviews to connect them with CASY/MSCCN services to assist in gaining employment.
• Develop and maintain relationships with applicants, corporate partners, and military family centers.
• Provide reports and statistics that track and measure applicant and program progress.
• Schedules appointments, manages heavy email and phone correspondence, currently assisting over 300 applicants.
• Self-motivated, independent, works remotely without direct supervision.

29 Palms, CA

• Conducted confidential personal interviews to determine a person’s suitability for a federal position requiring a security clearance, based on the Office of Personnel Management (OPM) Contact requirements.
• Collected and verified personal/private/public information and records.
• Established professional relationships with community law enforcement and government agencies.
• Analyzed complex case needs, evaluated discrepancies and ensured case completion met strict deadlines.
• Utilized local court systems, records and national crime databases.
• Communicated persuasively and effectively,resulting in successful information gathering with uncooperative subjects/sources.

Yucca Valley, VA

• Conducted personal in-take interviews assessed and addressed immediate behavioral and safety needs.
• Provided individual crisis support and counsel, created individual action plans, assisted in court diversion program fulfillment.
• Served as a mandated reporter, conducting in-home welfare checks and crisis management.
• Actively participated as a mental health representative in emergency Team Decision Meetings with San Bernardino County Child Protective Services.
• Co-facilitated weekly Strengthening Family Program, Provided mentorship, counseling and life skills education.
• Established community relationships and provided outreach, resource and referral, housing assistance and employment assistance or leads.

29 Palms, CA

• Systematically shelved, tracked and organized all library and media items.
• Maintained student data and media records.
• Provided patrons with general information and assisted students with research, internet and computer usage.
• Coordinated weekly class schedules and provided age appropriate curriculum.

Bachelor'S Degree, Social Psychology

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies