Ahmed Ashraf Mansour

Ahmed Ashraf Mansour Email and Phone Number

Genesys System Engineer | IST Networks - TP Infinity @ IST Networks
cairo, al qahirah, egypt
Ahmed Ashraf Mansour's Location
Cairo, Egypt, Egypt
About Ahmed Ashraf Mansour

Our team at GoChat247 and Cairo-Bio-Pharm benefits from my skills in IT consulting and expertise in Red Hat Linux and cybersecurity. With a Bachelor's degree in Computer Science, I've transitioned from a Senior IT Engineer role to providing technical consultation and optimizing VoIP networks.In collaboration with colleagues, we enhance communication infrastructures, ensuring robust security and seamless integration of services. My commitment to innovation in VoIP solutions and technical consultation drives me to deliver excellence in complex technical environments.

Ahmed Ashraf Mansour's Current Company Details
IST Networks

Ist Networks

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Genesys System Engineer | IST Networks - TP Infinity
cairo, al qahirah, egypt
Website:
istnetworks.com
Employees:
281
Ahmed Ashraf Mansour Work Experience Details
  • Ist Networks
    Genesys System Engineer
    Ist Networks Nov 2024 - Present
    Cairo, Egypt
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  • Cairo-Bio-Pharm
    Technical Consultant
    Cairo-Bio-Pharm Jul 2024 - Present
    Cairo, Egypt
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  • Cairo-Bio-Pharm
    Senior Information Technology Engineer
    Cairo-Bio-Pharm Dec 2023 - Jul 2024
    Cairo, Egypt
    In my role as a Senior Information Technology Engineer at Cairo-Bio-Pharm, I led the management of Mikrotik, VoIP, and Sophos systems, troubleshooting issues and conducting penetration testing to ensure secure operations. I utilized critical thinking and problem-solving skills to diagnose and resolve management issues related to openvpn, freshdesk, and zoho, enabling smooth communication and collaboration within the remote work environment.
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  • Gochat247
    Voip Network Engineer
    Gochat247 Jul 2024 - Nov 2024
    Cairo, Egypt
    Implemented Vici-Dial Clustering by linking 4 server together as the DB Server , Web-GUI Server, Archive server and the Telephony Server to achieve high availability and redundant call center operations.Implemented Cloud Call center solution for a international call center Account.Troubleshooting the VoIP issues like voice stuttering and low quality by inspecting the voice traffic with many network analysis tools.
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  • We Innovate
    Offensive Cybersecurity Engineer
    We Innovate Nov 2023 - Mar 2024
    Cairo, Egypt
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  • Fiberme Communications Llc
    Voip Network Engineer
    Fiberme Communications Llc Jan 2023 - Dec 2023
    Cairo, Egypt
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  • Cybertalents
    Cyber Security Engineer
    Cybertalents Jul 2023 - Oct 2023
    Cairo, Egypt
    View
  • Bevatel
    Cyber Security Engineer
    Bevatel Nov 2022 - Jan 2023
    Cairo, Egypt
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  • Bevatel
    Voip Network Engineer
    Bevatel Jan 2022 - Jan 2023
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  • Algoriza
    Intern
    Algoriza Jul 2022 - Sep 2022
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  • Orange
    Flutter Development Hackathon
    Orange Jul 2022 - Aug 2022
    Deployed a full website for pets adoption with responsive design
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  • Odiggo
    Operational Specialist
    Odiggo Oct 2021 - Jan 2022
    Qesm El Maadi, Cairo, Egypt
    Handling Customer Inquiries via phone and chat, taking care of first response of the chat, and keen on the Customer satisfaction throughout all-time.
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  • Freelance
    Flutter Developer
    Freelance Jan 2021 - Jun 2021
  • Amazon
    Senior Email Team Delegator
    Amazon Oct 2018 - Nov 2019
    Cairo Governorate, Egypt
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  • Mobily
    Customer Service Specialist
    Mobily May 2018 - Aug 2018
    Cairo Governorate, Egypt
    View

Ahmed Ashraf Mansour Skills

Microsoft Office Customer Service Management Public Speaking Project Management

Ahmed Ashraf Mansour Education Details

Frequently Asked Questions about Ahmed Ashraf Mansour

What company does Ahmed Ashraf Mansour work for?

Ahmed Ashraf Mansour works for Ist Networks

What is Ahmed Ashraf Mansour's role at the current company?

Ahmed Ashraf Mansour's current role is Genesys System Engineer | IST Networks - TP Infinity.

What schools did Ahmed Ashraf Mansour attend?

Ahmed Ashraf Mansour attended New Cairo Academy.

What skills is Ahmed Ashraf Mansour known for?

Ahmed Ashraf Mansour has skills like Microsoft Office, Customer Service, Management, Public Speaking, Project Management.

Who are Ahmed Ashraf Mansour's colleagues?

Ahmed Ashraf Mansour's colleagues are Ahmed Samir, Bob Dylan, Miran Azadoğlu, Elhosseiny Naeem, Safin Khan, Ragui Fayek, Islam Hamza.

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