Amir Jaberi Email & Phone Number

• Focused on enterprise applications development and support, enterprise architecture, operations, infrastructure, and support• Study and understand all current and upcoming system requirements, including granular details and overarching strategic goals, and communicate this information effectively to staff members and executives• Support the development and implementation of new technologies within a large systems environment by advising on design concepts and changes in implementation strategies and deployment timelines• Manage, develop, test, and deploy software and other computer systems technologies to ensure compliance with operational requirements for security, performance, reliability, and scalability• Research existing and emerging hardware and software technologies to determine capabilities and cost-benefit relationship and develop ongoing computer systems solutions that meet performance and budgetary requirements• Recommend and instigate business process improvements where appropriate• Create thorough documentation records of design specifications and instructional manuals as necessary• Primary point of support for Serato staff, responding to service desk incidents within established SLAs and assisting with configuration and hardware/software needs• Manage, develop, deploy, install, troubleshoot, and maintenance of all servers, routers, switches, wireless, network, backup and disaster recovery (Veeam), and firewall• Diagnosis and troubleshooting of hardware and software issues

Auckland, New Zealand

• Setup and deploy Microsoft Intune MDM• Migrate the remaining 192 windows 10 users across Microsoft Office 365 Business Premium• Support users to work with Microsoft Teams and One Drive• Decommission old systems and operate new systems• L2 IT Support

Auckland, New Zealand

• Providing support, service, and troubleshooting for client’s cloud infrastructure, servers, and network devices• Remote technical support and monitoring: resolve technical problems remotely where possible and/or monitor existing networks and systems to ensure continued and reliable operation • Onsite technical support: ongoing upgrades, support, and maintenance of servers, routers, desktops, printers, etc. • Development of imaging solutions for desktops, servers, etc.• Development of standardized Group Policy / Active Directory configuration• Technical administration, problem-solving, networks, servers, L 2 predominantly • Support and maintenance of Telco and ISP-related configuration for client sites. (DNS), VOIP and ISP• Configure and maintenance of Microsoft servers, routers, firewalls, and switches• Configure and maintenance of backup and disaster recovery (Veeam)• Configure and troubleshoot of VMs on VSPhere EXSi• Office 365 administration • Azure AD administration • NAS configure and maintenance (Free NAS, QNAP, Synology)

Bandar Abbas, Iran

• Deploy and manage Microsoft Servers, AD, DHCP, DNS, SCCM, SCOM, GPO• Analyses systems-network topology and prepares a set of recommendations to improve the level of efficiency of integration among multi-systems• Monitoring and auditing all infrastructure devices to ensure all are working as required PRTG• The backup system deploys and manages on NAS• Conducted general and applied research, advanced development of generic database systems, infrastructure covering network engineering, telecommunications, and operations• Prepared and scheduled technical demonstrations, and proof of concepts according to the needs and objectives of the specific clients• Provide workshops and training for the IT team• Design a new VOIP gateway and IP Telephony • Design, implement, install, and troubleshoot the network in phase 3 Bandarabbas Oil and Petrol Refinery by Mikrotik and Cisco routers and HP switches• Multiple sites and office LAN/WAN management and troubleshooting • Configure tunneling for secure and fast connection between sites• Installation, configuration, and troubleshooting of VOIP routers and Phones • Provide level 2 and 3 services on behalf of the NOC team• Installed and maintained the network’s users and workstations, ranging from (10clients) to (500+ clients)• Provide second and third-level support to all users (working closely with the systems support team)

Asalooyeh - Iran

• Lead the design, and implementation, ensuring performance, security, and scalability• Design, Configure, and maintain server environment• Performed all systems administration duties, including design, configuration, and maintenance of network services such as AD, GPO, SCCM, MS SCOM, DHCP, DNS, and TFTP on on-prem VM/Servers• Provide third-level support to all users (working closely with the Systems Support Team)• Implementation, installation, and configuration of Cisco and Mikrotik routers and switches to make secure connections between sites• Design, Implementation, and installation of VOIP systems and IP Phones• Design, and configuration of the wireless network (P2P and P2MP)• Maintaining & upgrading infrastructure (Cisco and Mikrotik routers / MS technologies) • Workshop and training of new technologies for technical and non-technical• Carry out root cause analysis for identified long-term Servers problems/issues• Managing database and support team to provide ongoing maintenance and IT Support• Assessing and recommending improvements to Server operations and integrated hardware, software, communications, and operating systems• Lead the team to make sure all serviced are up and run for range of +3500 users• Oversee the systems and network engineering team, managing all aspects of leadership including hiring, employee development, mentoring, and promoting a collaborative and results-driven team environment• Cost control on project device requirements• Creating professional network documentation and reporting to IT Manager• Ensure the network infrastructure is documented, updated, and maintained• Making sure all network infrastructure and data storages using full redundancy as a failover solution

Shiraz, Iran

• Developing a secured wireless network, AD, DNS, DHCP, services on MS Servers, Microsoft Exchange• Implementation, installation, and troubleshooting of network by Cisco and Mikrotik routers and switches• Designing & supervising equipment suppliers and installation contractors providing LAN/WAN/Wireless LAN infrastructure, including fiber cables & wireless, switches• Network support, network monitoring, designing, and implementing VM solutions• Configuring DMZ for securing servers from internal and external threats• Working closely with end-users and other IT and technical staff to resolve technical issues

Kuwait

Shiraz, Iran

Post-Graduate Diploma In Networking - Level 7, Information Technology

Ccna, Network And System Administration/Administrator

Bachelor Of Science - Bs, Information Technology