Aakansha Kardam Email & Phone Number

Gurugram, Haryana, India

Gurgaon

India

India

Screening resumes of the candidates from Naukri.com, TimesJobs etc based on the job description available.Calling the shortlisted candidates to know their interest about the job opening. Finalizing the interview schedule and making the interviewer to be available for taking the interview.In case if they are selected then salary negotiation and follow up with them till on boarding.Providing administration support to Sales Reps and Senior Management.Manages CRM and Leads (Adding Leads, Assigning to Sales Reps etc.) Quality check of CRM records and the calls taken by the advisor call monitoring & quality check of calls.Dealing with email enquiries, Chat Support and WhatsApp Marketing. Reply to email, telephone or face to face enquiries.Providing all the study material access and check their validity.Manages outgoing post (Books) and records data on special deliveriesMaking Identity cards and uploading Mock Tests on portals for students.General office management such as staff attendance, ordering stationary. Photocopy and print out documents on behalf of other colleagues.

Noida, Uttar Pradesh, India

 Quality check on the calls taken by the advisor call monitoring & quality check ofall calls. Identifying fatal errors and non-fatal errors impacting the process and take. Provide actionable data to various internal support groups as needed. Ensuring client is not being suspicious or pressurized over the call. Making report on excel about the call’s quality and errors.

New Delhi, Delhi, India

 Assist HR for the process of interview and new joining. Coordination with all departments and Head office and Top Management. Handling front office reception and administration duties. Greeting guests, answering phones, handling company inquiries. Handle all incoming & outgoing telephone calls. Handle all inquiries & transfer call to correct department. Handle dispatch & receipt of courier. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Maintains Safe and clean reception area by complying with procedures, rules, and regulations. Distribute leads in sales department. Sorting and distributing mail, schedule meetings. Making field executives daily report on excel and sending in the senior department. Maintain distributor and retailers billing report on excel (daily, monthly, quarterly)

Master'S Degree, English

Bachelor Of Arts - Ba