Aakarshan Rastogi Email & Phone Number

Surrey, Bc, Ca

Richmond, British Columbia, Canada

- Learning the everchanging security protocols and policies to be followed, while ensuring we assist our guests and go above and beyond of what is expected. - Understood the flow of guests throughout the terminal and thus the most common pain points and queries.

Richmond, British Columbia, Canada

- Greeted every passenger flying with our partner airlines with a smile and making sure they are assisted, from unaccompanied minors, passengers with special needs, and wheelchair passengers during both deplaning and enplaning. - Used PaxTrack systems to keep a detailed activity log of each passenger assisted.

Tsawwassen, British Columbia, Canada

- Solved all kinds of tasks from configuring existing devices, troubleshooting device issues, upgrading hardware and even setting up new devices, along with helping them make good purchase decisions. - Used the POS device and the cash counters to assist consumers in making their purchase with their preferred form of payment.

Mumbai, Maharashtra, India

- Conducted cybersecurity learning and awareness sessions with practical demonstration in front of large audiences, and maintained records of each session in an organized manner.- Developed multiple new and innovative attack vectors for live demonstrations sessions.- Shot and edited cybersecurity training videos to create e-learning modules, to continue our sessions during the pandemic.