Aakash Aggarwal Email and Phone Number

My responsibilities as a Global Project Manager: • Provide effective project management leadership of assigned resources to meet deliverables within specified timeframes. • Training plan to improvise the performance and productivity. • Monitor staff through training programs ensuring organization and personal baseline targets.• Resource requirement form (RRF) for new requirements • Design Project charter and consult with all levels of management to translate business requirements into learning and development strategy. • Taking care of all stakeholders and make a better communication channel between them. • Effective leadership abilities, ability to plan, organize, and motivate others to achieve objectives within defined timelines. • • Reassignment of priority on projects, changes in strategic direction, and shifting customer needs. • Establishing and maintaining good stakeholder relationships. • Ensuring services are delivered in accordance with service level agreements (SLAs) and service requirements • Ensuring contracted costs are proactively monitored and met within agreed budgets • Chairing service delivery meetings which facilitates the working relationships with Service Providers • Stakeholder Coordination and Quality Assurance, • Ensuring the identification and resolution of issues relating to services as specified in key contracts • Developing and implementing appropriate knowledge management systems My other Key Responsibilities as a Global Project Manager: •• Monthly Engagement review with clients• Proposals• Optimization and business Impact• Internal review of SLAs for different programs• Problem management

Project Management -Managed servicesAcquisition and transitions

Supported critical financial database servers for Bear Stearns and Deutsche bank.• Assisted in process enhancements,Automation to provide better technical support to customers and make support available 24*7 to critical systems.