Product Analyst
Current- Optimized rapid delivery processes by analyzing data and conducting user interviews, Reducing ETA breaches by 6 percent.- Developed a feasibility plan for batching non-rapid orders, enhancing system proftability through effcient order management.- Conducted feasibility study for the new in-house delivery app for riders, ensuring optimal performance and user satisfaction.- Completely owned Product Analytics for the Corporate Wellness Program and Patient Support Program contributing 20% of the organization's GMV.