Aakash Ranjan Email and Phone Number
A Product and Start-up enthusiast. Intensive experience in defining problem statementsand advising feasible solutions, highly analytical with rich leadership experience. Passionate about building consumer internet businesses. Worked across Growth, Product, Business Development, Catalog/Content, Process Management, Customer Experience, Digital Marketing, and Operations across multiple platforms.My personal and professional experience has taught me the following about myself:- I can start from scratch, give structure, build a team, and make a sustainable model and scale.- My gut instinct is good but I seek data and research for my decisions.- I put the User at the center of everything I do.- No one is too big to do the small stuff.- I always just want to learn and have as much exposure, and experience as I can gain from the industries.
Recipe Cup
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Product ManagerRecipe Cup May 2024 - Present -
Product ManagerChoice Connect Dec 2023 - Jun 2024 -
Product Management FellowshipProduct Space Sep 2023 - Dec 2023 -
Product @Fabpik.InMiraki Technologies Oct 2020 - May 2022Hyderabad, Telangana, IndiaI worked to Build fabpik.in (An online marketplace for Kids essentials) from scratch. Handling Initial stage of onboarding sellers, Orders, and listing to approx 1 lakh products, 500+ Sellers and orders increasing every day. From doing Manual Testing to improving functionalities across the platform for better user experience, growth, and smooth functioning of all the modules.Led cross-functional teams across Product Management, Operations Management, Business Development, Content Management, Order Management, Customer Experience, and a part of Project Management and Digital Marketing to develop vision and strategy for fabpik.in by aligning strategy and approach, and ensuring execution across all elements of large-scale management. Defined process across all the teams. -
Head Of Customer ExperienceTeestory.In Nov 2018 - Nov 2019Hyderabad, Telangana Driven the strategic initiatives centered on Customer Experience, operational efficiencies, proactive escalation management by collaborating with stakeholders like Logistics, Product, Customer Experience, Marketing and Strategy. Setup a channel to handle the official social media accounts (Facebook and Instagram) and successfullyimplemented multiple Internal tools (CRM, Chat bots, etc.) for a better process, higher sales conversion, customer experience and SLA. Build the Customer and Process-Centric culture across the organization -
Manager-Vendor And Customer RelationsHappylocate Jan 2018 - Aug 2018Bengaluru Area, India Increased the revenue by 3X times. Developed Efficient and Premium Vendor Base for PAN India to ensure quality service to customers. Managed end-to-end B2B and B2C customer life cycle: from customer on boarding to post service engagement withcustomers for better user experience. Worked closely with design and tech team, gave multiple ideas for better user experience. -
SpecialistFlipkart Apr 2014 - Sep 2017Bengaluru Area, India Worked with the cross-functional teams for process automation which led to reduction in customercomplaints and reduction in breach percentage of customer complaints, better SLAs. Reduced the workaround time of Refund process across the organization. Constantly monitored technical and operational errors while processing refunds for different paymentgateways and dashboard. Analysis of CEO level and social media escalations on a regular basis for any issue related to refund, onlinetransactions and other payment related issues. Worked with high performing team for permanent andefficient solutions. Fraud and Risk analysis. Played a key-role during Big Billion days.
Aakash Ranjan Education Details
Frequently Asked Questions about Aakash Ranjan
What company does Aakash Ranjan work for?
Aakash Ranjan works for Recipe Cup
What is Aakash Ranjan's role at the current company?
Aakash Ranjan's current role is Product Manager | Building Products through Strategic Vision and Collaboration | Love for Start-ups | Ex-Flipkart.
What schools did Aakash Ranjan attend?
Aakash Ranjan attended Bapuji Institute Of Engineering & Technology, Davanagere.
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Aakash Ranjan
Bengaluru -
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Aakash Ranjan
Program Management | Research& Strategy L Skill Development|International Mobility|Procurement|Real Estate And InfrastructureNew Delhi1jkcement.com
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