Experienced Business Development Associate with a demonstrated history of working in the e-learning industry. Skilled in Sales, Government Liasioning, Management Information Systems (MIS), Marketing, and Product Development. As a Business Development Manager at Unacademy, I lead and coach a team of 10 associates in Inside sales , capturing the UP and Delhi NCR market for India's largest ed-tech online platform. I developed and executed sales strategies to grow our market share and revenue, achieving weekly revenues of 10-12lakhs and monthly revenues of 50lakhs. I also collaborated with the General Manager to design and implement SOPS, training sessions, and audits to improve customer satisfaction, retention, and conversion rates.I have a Post Graduate degree in Applied Economics from University of Lucknow and a strong background in business development, sales automation, CRM management, and training. I possess excellent communication skills and am comfortable working in a fast-paced, target-driven environment. With a deep understanding of customer needs and market trends, I am capable of delivering results while maintaining high levels of customer satisfaction. My goal is to leverage my expertise in CRM and training to empower my team and drive business growth for the organisation.