Aakash Vijay Email & Phone Number

Toronto, Ontario, Canada

• Supported the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documented, investigated, escalated and resolved all employee and guests incidents
• Ensured exceptional service standards are consistently met and that activities are carried out effectively
• Inspected dining room and storage areas to ensure compliance with health and safety regulations
• Estimated front-of-house food and beverage needs, and supervised intake orders to ensure specifications
• Reviewed financial information such as sales, inventory and costs to monitor budget

Toronto, Ontario, Canada

• Managed daily cash outs, produced reports, and communicated variances.
• Implemented certain strategies to achieve sales targets
• Organized and participated in community events to build positive community support and relations
• Ensured onboarding, training and supervision for all restaurant staff
• Used Labour Cards to effectively manage payroll
• Looked into opportunities to identify improvements in revenue and expenses

Toronto, Ontario, Canada

• Check-in and check-out guests efficiently and accurately, following established procedures
• Handled guest inquiries, requests, and complaints promptly and professionally
• Maintained accurate guest records, including personal information, payment details, and special requests
• Processed reservations and cancellations, ensuring accuracy and attention to detail

India

• Managed guest complaints and ensured issues are solved quickly and efficiently
• Worked with other departments within the hotel such as sales and marketing to develop promotionalmaterials and strategies
• Managed front office budget including staff salaries, office supplies and other expenses
• Maintained records of guest interactions, financial transactions, and other important data
• Reported to senior management regularly
• Implemented security protocols, monitored security systems and responded to emergencies as needed

India

• Managed all incoming cash that is received by associates at the hotel
• Reconciled daily cash deposits and made daily deposits at the local bank
• Co-ordinated any cash drop discrepancies with department managers and employees
• Worked closely with the front office and sales departments to ensure proper posting of cheques
• Handled and researched all billing enquiries/credit card disputes in a timely and efficient manner

India

• Produced an accurate set of month-end accounts, with comparisons to forecast and previous periods
• Prepared profit & loss accounts and the balance sheet for senior management
• Assisted in preparing budgets and business planning, including projected room revenue
• Reconciled bank statements
• Chased late payments, reported bad debts and kept a careful eye on the cash flow

India

• Worked as an integral part of the team in capital markets
• Conducted KYC (Know Your Client) procedures for retail and commercial clients
• Conducted real-time risk assessment and monitored trades on the National Stock Exchange (NSE),Bombay Stock Exchange (BSE) and Futures for multiple clients
• Monitored and analysed client’s portfolios daily, offered trading strategies and adjustments as necessary to senior management

India

India