Aakash B Email & Phone Number

Hey, I'm a dedicated Salesforce QA-Ensures the delivery of a high-quality product by thoroughly grasping the business requirements.-Developing and implementing test plans while adhering to the project timelines.-Engaging in a healthcare project, partnering closely with the Product Owner, clients, and Architects, tackling intricate business processes, and ensuring comprehensive test coverage.-Teaming up with the development team to reproduce defects and fix problems-Certified Salesforce Administrator with hands-on experience and deep understanding of Salesforce functionalities.-Proactively identify the requirements gap and assess their potential impact during the User Story grooming calls-Experienced in working with Salesforce Service Cloud, operating within an Agile environment-Proficient in Salesforce CPQ, equipped with practical knowledge and understanding of its functionalitiesI am adept at identifying and resolving issues to enhance user satisfaction, my analytical skills and attention to detail enable me to contribute effectively to quality assurance processes and support the successful implementation of Salesforce solutions.

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  Salesforce Qa Analyst

  Accenture In India

  Sep 2022 - Present - Chennai, Tamil Nadu, India

  -Working as Salesforce QA-Collaborating with Product Owners and Architects to refine and clarify new requirements.-Collaborating with Developers to fix the defect by replicating the defects and finding the Root cause-Regression pack creation - assembling a set of tests to verify that existing features still function correctly after updates-Working on Salesforce Service Cloud -Experienced working in Salesforce Configurations-Understanding requirement and Preparing Test Strategy-Creating and Executing Test Plan-Identifying positive and negative scenarios-Carry out different testing such as Functional/Regression/Manual/Smoke/System/Mobile-Working on SOQL Queries and Test Scripts for HP ALM Execution-Process documentations and reporting -Bug/Defect reporting and tracking-Daily Status Reporting