Aakash Ahuja Email & Phone Number

Singapore

Ocean TG acquired NetVision SEA. PTE. LTD. in 2021.~Professional Summary* Led the integration and optimization of marine HR and payroll operations post-acquisition, managing multiple high-stakes projects simultaneously.* Developed and implemented SaaS solutions, enhancing service delivery and customer satisfaction while driving operational efficiencies.*Lead Crewing and Payroll Consultant•Led, coached, and managed a team of crewing and payroll consultants during multiple parallel project implementations.•Conducted analysis and realignment of customers’ Marine HR and Payroll processes to maximize the use of OTG’s SaaS offerings.•Assisted the Project Manager in drafting project plans and initiating projects.•Participated in pre-sales activities, including business requirements discovery and solution fit assessment.•Collaborated with the product team to estimate feasibility and efforts for customer requirements.•Responded to RFIs and prepared work orders.*Technical Consulting•Collaborated with team members to design and implement data and document migration processes using Excel templates and SnapLogic pipelines.•Administered the creation and testing of required templates and pipelines.•Delivered bespoke developments (APIs and interfaces) for customers using SnapLogic.•Gradually assumed operational tasks from DevOps teams, building self-reliance within the Professional Services function.•Produced instructional videos to facilitate knowledge transfer to customers.*Compas Core•Conceptualized and directed the modularization of Compas, the main crew management SaaS product.•Successfully delivered Compas Core as a low-cost product offering, expanding the market horizon for upsell and cross-sell opportunities.•Strategically positioned Compas Core for white space market penetration.•Authored the Compas handbook, providing comprehensive details on product features, implementation methodology, and effort estimates.

Singapore

~Professional Summary* Managed and executed comprehensive training programs and operational projects for Crew Management SaaS products.* Oversaw project cycles from initiation to post-go-live support, ensuring compliance with industry standards and achieving high client satisfaction.* Transitioned to Project Manager, successfully delivering projects for high-profile clients such as BP, Teekay, and Maersk.~Training Manager•Conducted comprehensive training sessions for clients’ users on Compas - Crew Management SaaS products and services.•Authored detailed user manuals and reference materials to enhance customer understanding.•Actively resolved customer queries and tickets through the support function.•Assisted customers with data migration validation and unit, end-2-end & integration testing.~Project Manager•Served as the single point of contact for customers during project implementation.•Led successful project initiation, execution, and post-Go Live support.•Conducted business analysis and refined crew management and payroll SOPs for esteemed clients, including BP, Teekay, Odfjell, Knutsen, PCL & POSH (Kuok group), Sapura Energy, Swire Offshore etc. •Collaborated on the implementation of other clients such as Maersk, OSM, Wilhelmsen, SBM Offshore, Seaspan, and Northern Marine.~Product Owner•Provided valuable inputs for product development and enhancements.•Translated customer requirements into specifications for development teams.•Participated with the development teams on ideation of solutions.•Managed end-to-end development, testing, release, and deployment processes (SDLC).•Ensured compliance with maritime conventions (STCW / MLC) and statutory requirements (Tax Regimes) (CI/CD).

Mumbai

Formerly known as Tanker Pacific Management (Singapore) Pte. Ltd.~Professional Summary* Directed crewing operations and IT management for 30 product tankers, significantly improving process efficiencies and compliance with maritime regulations.* Developed and implemented a web-based crew management application that modernized operations and enhanced data accessibility.*Crewing•Managed crewing operations for 30 product tankers.•Scheduled crew members for joining ships, ensuring timely arrivals.•Conducted crew qualifications and documentation compliance checks.•Coordinated logistical arrangements for pre-joining medicals and joining ships.•Facilitated visa and travel arrangements.•Liaised with port agents to ensure smooth crew transitions.*Training•Supervised crew training activities at the group level.•Provided management with an overview of training gaps based on compliance requirements.•Prepared and monitored the training budget in alignment with management directives.•Collaborated with training institutes to schedule and organize crew participation.•Organized company seminars and team-building events for seafarers.•Trained crew members on onboard applications, such as Master Cash and FMS applications.•Tracked cadet selection, recruitment, and progression.•Planned vessel assignments for cadets to meet sea time requirements.*I.T.•Administered the I.T. network of computers and servers across Mumbai and Delhi offices.•Developed a web-based crew management application using ASP + MS SQL.•Improved crewing operations efficiency by replacing an existing MS Access-based application.•Ensured seamless data management and accessibility for crew-related information.

Mumbai, Maharashtra, India

•Managed academics for one computer training centre. •Conducted training programs on different subjects for corporates & students. •Windows network administration for three training centres. •Freelance software development along with team members from the training centre.

Master Of Business Administration - Mba (Executive), Finance (Major) And Operation & Decision Science (Minor), Cgpa : 2.83

Higher Diploma In Software Engineering, Computer Software Engineering, Credit (>60%)

Bachelor Of Commerce, Financial Accounting & Auditing, First Class (69.29%)