Aakash Jain

Aakash Jain Email and Phone Number

Power Platform @ Boyer & Associates
Aakash Jain's Location
Chicago, Illinois, United States, United States
Aakash Jain's Contact Details
About Aakash Jain

I am a results-driven problem solver passionate about mentoring and empowering others to achieve success. In addition to my extensive experience in leveraging Microsoft Power Platform, Dynamics 365, Azure, and Office 365 to develop mission-critical business intelligence applications, I also have a strong background in training and education.I take pride in sharing my knowledge and expertise with colleagues and stakeholders and have a demonstrated ability to develop and deliver effective training programs that equip individuals and teams with the skills and knowledge they need to excel. I am committed to staying current with the latest product features and advancements, and to educating others on the benefits of Microsoft solutions to help them engage customers, empower employees, optimize operations, and transform products.With a customer-centric approach to building lasting relationships, I excel in collaborative team environments where teamwork is essential to achieving success. I possess strong communication skills and demonstrate the ability to present complex ideas to large groups.My core specialties include CRM functional architecture, project oversight, data analysis, functional effort/cost estimation, SSIS development, data migrations, business analysis, CRM functional advising, Power Platform, CRM JavaScript, web services/API, Azure DevOps, Jira, OData builder, CRM for Dynamics 365 applications, customization, and installations, consulting, small to enterprise project management, and training and education.Suppose you are looking for a skilled and dedicated professional with a passion for mentoring and empowering others, and a proven track record in training and education. In that case, I welcome the opportunity to discuss how I can help you address your business challenges.

Aakash Jain's Current Company Details
Boyer & Associates

Boyer & Associates

View
Power Platform
Aakash Jain Work Experience Details
  • Boyer & Associates
    Power Platform
    Boyer & Associates Jan 2022 - Present
    Minneapolis, Minnesota, Us
  • Bright Health
    Software Engineer - Dynamics (Crm)
    Bright Health Sep 2020 - Jan 2022
    Bloomington, Minnesota, Us
  • Powerobjects
    D365 Crm Consultant
    Powerobjects Jul 2018 - Sep 2020
  • Powerobjects
    Microsoft Dynamics Consultant
    Powerobjects Jul 2018 - Sep 2020
  • Alarm.Com
    Technical Trainer
    Alarm.Com Aug 2015 - Jul 2018
    Tysons, Virginia, Us
    •Provide high-level trainings for over 1000 different dealer partners, including classroom, train-the-trainer, video conferencing, webinars, lunch-break sessions, and Q&A.•Develop document-installation best practices, troubleshooting tricks and tips for dealer partners, encompassing instructional and reference guides, and test results forms. •Develop and present multilevel classroom courses on Alarm.com products and services to employees and dealer partners with varying levels of knowledge, skills, and abilities.•Develop constructive working relationships with internal stakeholders/managers regarding training needs, and coordinate the classroom presentation for subject matter experts from across other areas of Alarm.com.•Present sales modules, presentations/workshops, overall sales training curriculum at forums such as, but not limited to: new hire training classes, user conferences, and tradeshows.
  • Alarm.Com
    Tier 2, Dealer Support Operations
    Alarm.Com Sep 2014 - Jul 2015
    Tysons, Virginia, Us
    As a Tier 2, I work as a hardware specialist to provide knowledge and resource to the support team. In my current role, I lead extensive internal training (developing labs to be completed by support and/or revising of products and technical support documentation for new and existing employees), handle escalations, work on various projects relating to the ongoing improvement of our products and collecting troubleshooting data, entering information into the company's support system and tracking the follow-up process.I am also responsible for expanding and maintaining communications between the support and engineering teams at Alarm.com. In this process, I run bug reproduction and created new documentation. I also work with the Product Management team on new hardware feature specification for ideas generated by the support team and Alarm.com's users. I also provide technical support for our authorized dealers and distributors via email and phone based communication, product testing, and quality assurance.
  • Alarm.Com
    Dealer Support Operations Associate
    Alarm.Com Aug 2012 - Aug 2014
    Tysons, Virginia, Us
    Became an expert on all Alarm.com product lines. Provide exceptional technical support for our dealers and customers regarding all products and services. Used various means to troubleshoot technical concerns and research possibles solutions. Provide documentation for calls taken including issues, resolutions, and follow-up. Develop and revised technical support documentation for products and processes and conduct products testing for quality assurance.
  • University Of Minnesota – Housing And Residential Life
    Technical Support Services
    University Of Minnesota – Housing And Residential Life May 2011 - May 2012
    Manage Content Management System (CMS) by designing and developing housing website and approving appropriate editing made by non-technical staff to create the content.Pro-actively research/troubleshoot hardware, software and networking problems in order to provide full time staff with faster response time.Create and maintain all product codes and pricing grids used by sales for order entry of new orders, conversions, upgrades, updates, and replacements.Developed housing web pages by coding in PHP,Java and Java Script.
  • University Of Minnesota – Housing And Residential Life
    Community Advisor
    University Of Minnesota – Housing And Residential Life Sep 2009 - May 2011
    Managed a university residence hall floor of 36 diverse students with their first year transition.Organized a minimum of 10 monthly floor meetings, house dinners and conducted frequent room drop-ins to discuss events, development and concerns to ensure that students are kept up-to-date on all pertinent information.Promoted academic excellence, addressed student needs, and encouraged involvement among residents in a way that supports the mission of the University and the department of Housing and Residential Life.
  • University Of Minnesota – Housing And Residential Life
    Office Assistant
    University Of Minnesota – Housing And Residential Life Sep 2009 - May 2011
    Bridged communication by connecting residents to professional staff and helped residents with their queries.Assisted with the business operations of residence hall by maintaining and indexing an inventory of 1100 items.Maintained privacy of the residents living in the building and ensured procedures and regulations are adhered to.
  • University Of Minnesota – Housing And Residential Life
    Computer Center Coordinator
    University Of Minnesota – Housing And Residential Life Aug 2008 - May 2009
    Assisted residents with technical issues relating to software, hardware and networking in the University of Minnesota resident halls resolving any resident’s issues. Developed and presented a series of educational sessions for residents each semester explaining the safe usage of internet and basic computer troubleshooting techniques.Partnered with the Hall Director/Hall Council to make the support framework smoother and proactive resolution of commonly occurring issues.
  • Mcdonald’S
    Crew Trainer
    Mcdonald’S Sep 2007 - Aug 2008
    Worked in a team environment delivering quality products using standardized processes in a timely manner for almost $1.8 million food franchise.Provided superior customer service at the cash register by being proactive and processing orders swiftly.Reduced order processing time by 15 seconds through implementation of a new process flow.

Aakash Jain Skills

Customer Service Management Microsoft Office Troubleshooting Microsoft Excel Social Media Time Management Teamwork Sales Powerpoint Team Building Team Leadership Editing Customer Satisfaction Inventory Management Research Process Improvement Microsoft Word

Aakash Jain Education Details

  • University Of Minnesota
    University Of Minnesota
    Statistics
  • University Of Minnesota
    University Of Minnesota
    Economics
  • University Of Illinois Chicago
    University Of Illinois Chicago
    Master Of Business Administration - Mba

Frequently Asked Questions about Aakash Jain

What company does Aakash Jain work for?

Aakash Jain works for Boyer & Associates

What is Aakash Jain's role at the current company?

Aakash Jain's current role is Power Platform.

What is Aakash Jain's email address?

Aakash Jain's email address is aa****@****cts.com

What is Aakash Jain's direct phone number?

Aakash Jain's direct phone number is +1-877-389*****

What schools did Aakash Jain attend?

Aakash Jain attended University Of Minnesota, University Of Minnesota, University Of Illinois Chicago.

What skills is Aakash Jain known for?

Aakash Jain has skills like Customer Service, Management, Microsoft Office, Troubleshooting, Microsoft Excel, Social Media, Time Management, Teamwork, Sales, Powerpoint, Team Building, Team Leadership.

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