Aakash Jindal Email and Phone Number
I am currently transitioning into a dynamic customer service role at Tylok International, where my primary focus is on enhancing customer satisfaction and delivering top-notch service. This new chapter in my career follows nearly four years of diverse management experience and close to two years of entrepreneurial ventures in an FMCG startup.Throughout my professional journey, I have cultivated a robust skill set that includes cross-functional team leadership, strategic planning, and exceptional problem-solving abilities. My entrepreneurial background has further refined my capacity for innovative thinking and adaptability in dynamic environments.I am passionate about connecting with customers, understanding their needs, and providing solutions that exceed their expectations. At Tylok International, I look forward to leveraging my diverse experience to contribute to our customer engagement strategies and drive continuous improvement.
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Asia Pacific Territory ManagerTylok - India DivisionGurugram, Hr, In -
Customer Service ConsultantTylok - India Division Jan 2024 - Present -
Internal CoordinatorBetter Dec 2023 - PresentGurugram, Haryana, IndiaAct as a liaison with members, Processors, Underwriters and third party companies. Analyzing and interpreting data and verifying loan documents. Determine all underwriting and pre - closing conditions and set the file for closing. Communicate with the client and help him with the loan process and other queries. Work on suspended files and provide solutions to approve the files. -
Operations ManagerSaturn Inc Oct 2022 - Mar 2023Gurugram, Haryana, IndiaUnderstanding Strategic Communication and client engagement requirements to progress the product plan agenda, and work with global teams to respond and deploy.Understood mechanical drawings provided by clients and provided quotations based on their requirement. Furthermore worked with the product team to provide automated quotations and hence decreased the time of providing a quotation by 180 mins.Established 8 new clients account overseas and increased the sales by setting up export processes in the organization and dealt with all custom requirements for the respective countries and also understood client requirements and conditions to provide them the suitable product and also provide post sale service in case of any escalations.Streamlined processes that included handling escalations, market research and strategy, client criteria among othersAccelerate strategy execution, particularly around prioritized Regions and strategic solutions.Continuously worked with various vendors and made sure the quality of products are maintained. Established relationships with new vendors that provided cost effective products hence was able to save 10% on margins. Appointed POC for each process and executed operational initiatives to ensure smooth clearance of the pipeline.
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Team Lead - UnderwritingBetter Mar 2019 - Oct 2022• Responsible for evaluating borrower financial and credit information in tandem with property valuations in order to make lending decisions based upon established underwriting guidelines. • Closely working with all members of the production team throughout the process to bring loans to closing.• Verifying and analyzing all necessary financial information and documentation; ensuring that loan files contain all necessary credit and legal documents.• Performing thorough analysis of applicant's income and expense data, self-employment documentation, credit reports and property valuations in order to affirm borrower qualifies for loan.• Assisting with the professional development of the team; assisting with the recruitment and selection of the team; setting-up objectives for the team and manage their progression towards these.• Conducting employee performance reviews for Underwriting Assistants within the team.Key Highlight: • Hold the distinction in reducing the review time by 30 mins by introducing SOP and checklist for the team members.• Receipt of interviewing 300+ candidates and presently leading a team of 10 ICs.As Team Lead - Homeowners Insurance (HOI) Department• Led a team of 10 members in Homeowners Insurance (HOI) Department.• Established the Bridge Compass process in HOI team, managed Throttle (high priority) request and assigned POC for both.• Organized sessions to educate team members over any updates or overall mortgage process.• Played a part of Hiring Committee and the pilot project of Campus Recruitment.Key Highlights: • Played a vital role in reducing the:o TAT for a file by 48 hrs. o Customer Escalations by 15% o Investor Conditions by 20%. • Steered a significant efforts in process improvement, solution recommendation in order to improve departmental productivity, efficiency and quality of service.• Bagged Overachiever Rating in the last review cycle.• Successfully delivered the Zero QC errors in the previous quarter. -
Co-FounderHaryana Chillies Jan 2017 - Feb 2019• Leveraged entrepreneurial ability & skills in translating corporate vision, to overcome complex business challenges and deliver on high-impact decisions.• Highly-skilled professional armed with ability in the designing of the product and packaging layout.• Oversaw the entire supply chain route of the product• Set-up the customer & channel base and headed marketing activities.• Conducted industry competitive analysis, helped in expanding the customer base.• Drove large scale revenue and profit gains; consistently remained on the cutting-edge, driven new business through key accounts.
Aakash Jindal Education Details
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Information Technology -
Lancers Convent10Th
Frequently Asked Questions about Aakash Jindal
What company does Aakash Jindal work for?
Aakash Jindal works for Tylok - India Division
What is Aakash Jindal's role at the current company?
Aakash Jindal's current role is Asia Pacific Territory Manager.
What schools did Aakash Jindal attend?
Aakash Jindal attended Vivekananda Institute Of Professional Studies, Himalayanuniversity, Lancers Convent, Mother Khazani Convent School - India.
Who are Aakash Jindal's colleagues?
Aakash Jindal's colleagues are Joanne Muller, Denise Hatcher, Thomas Strayer, Julia Wasielewski, Kyle Kolb, Mark Mayo, Mckenzie Eichele.
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aakash jindal
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Aakash Jindal
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